Workplace Giving Coordinator Job Listing at Wounded Warrior Project in Jacksonville, FL (Job ID R13752)

Description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (3 days in office, 2 days' work from home)

• Full medical, dental and vision coverage for both teammates AND family members

• Competitive pay and performance incentives

• A fun, mission focused and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Workplace Giving Coordinator supports the Corporate Partnerships team in their efforts to generate revenue in support of WWP programs and services specifically through our Workplace Giving (WPG) initiatives. This position supports existing corporate donors with exceptional customer service and stewardship of donors/companies' specific to workplace giving, Combined Federal Campaign (CFC), matching gifts and employee engagement opportunities.

 

DUTIES & RESPONSIBILITIES

• Serve as initial point of contact for the Corporate Partnerships WPG team and provide high-level of customer service to corporate donors through phone, mail, email, and in-person engagements. 
• Effectively communicate to prospective corporate donors, verbally and in writing, ways to support WWP's mission, the impact of their donation, and WWP's history, mission, vision, and programs.
• Assist the corporate partnerships team by leading stewardship efforts with donors at a certain level, such as thank you phone calls, and hand-written thank you notes.
• Support the corporate partnerships teams by conducting research and identifying potential giving opportunities through WPG to bolster revenue and enhance awareness of WWP's programs and services.
• Assist in identifying potential corporate donors within WPG that could transition into becoming corporate partners or sponsors.
• Oversee CFC/America's Charities campaign renewals, applications, and request.
• Support the corporate partnerships WPG team by creating, editing, and proofing internal and external communications, including pitch decks and proposals.
• Provide direct administrative support to corporate partnerships team, such as analyzing weekly reporting or generating reporting to help support corporate WPG relationships.
• Input data into customer relationship management (CRM) platforms and manage database information.
• Travel to support corporate partnerships team as needed.
• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated customer service skills and ability to build rapport via phone and email.
• Proficiency in the use of Microsoft Office programs, e.g., Word, Excel, Outlook, and PowerPoint.
• Skilled in crafting visually engaging presentations and proposals using Microsoft Office Suite.
• Strong organizational and time management skills. Demonstrated ability to respond to changing priorities and complete assignments and meet deadlines in a fast-paced, demanding working environment.
• Proficient in data monitoring, compilation, and analysis to guide decision-making.
• Confident communicator, with ability to present information effectively to large audiences, small groups, and individuals.
• Strong written and verbal communication skills.
• Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships.
• Ability to troubleshoot, problem-solve, and prioritize.
• High energy level. Self- starter; willing to take initiative.
• Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• One year of customer service experience in a business or non-profit organization.

Preferences

• One year of experience in fundraising, Combined Federal Campaign, workplace giving, or donor relations.
• One year of experience using CRM software.

EDUCATION

Requirements

• High school diploma or GED.

Preferences

• Bachelor's degree.

CERTIFICATIONS & LICENSURE

Requirements

• Valid state-issued driver's license.

Preferences

• None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.
• Sitting for extended periods.
• Up to 5% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave.

Colorado Applicants:  The estimated hiring range for this position is between $46,099 - $57,624 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For San Diego, California and Tacoma, Washington Applicants: The estimated hiring range for this position is between $50,489 - $63,112 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York, New York Applicants: The estimated hiring range for this position is between $54,880 - $68,600 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

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