Description
About the Role:
As the Team Leader, Payment Processing Center, you will lead the day-to-day operations of Yardi's payment processing center, ensuring the accurate and timely processing of checks and invoices in a high-volume environment. You will oversee workflow, support and develop team members, and drive operational excellence through effective leadership, process improvement, and performance management. This role is ideal for a proactive leader who thrives in a fast-paced setting, enjoys building high-performing teams, and is committed to delivering exceptional results.
What You'll Do:
- Provides support to management, including team training on processes, client reporting, and handling client and system exceptions.
- Manages staff attendance to ensure coverage for daily work.
- Leads and assists with daily production of mail opening, batching, and processing.
- Responsible for ordering supplies needed for operations.
- Assists with annual SOC1 & SOC2 audits.
- Responsible for creating and analyzing daily employee performance stats.
- Coaches and mentors team members, communicates goals, facilitates open discussion for ideas, and guides team to best utilize their strengths.
- Organize team building activities to build trust and camaraderie between team members and facilitate cross-team interaction.
- Works with senior leadership to understand strategic goals.
- Assists in the design, coordination, communication, and implementation of efficiency initiatives for operations.
- Conducts regular on-time performance appraisals of team members and conducts special appraisals as needed.
Who You Are:
- Bachelor's degree in Business, Economics, Accounting, or related field; or an equivalent combination of education and experience
- Four plus (4+) years of financial transaction processing experience
- Proficiency with Excel, Outlook, and 10-key
- Exceptional organizational and time management skills
- Excellent attention to detail with a high level of accuracy
- Strong oral and written communication skills
- Proven ability to train and mentor others
- Excellent problem-solving skills
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Ability to lift 10 lbs
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
Annual Salary Range: $78,000 - $86,400
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
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