Description
About the Role:
Join Yardi as a Utility Auditor and use your keen attention to detail to ensure seamless utility invoice processing for our clients. In this role, you'll audit invoices for accuracy, track and resolve exceptions, and collaborate with vendors to address billing discrepancies. You'll work closely with team members to maintain account and vendor information, meet key performance indicators, and prevent late fees through proactive monitoring. By analyzing energy consumption data and communicating with vendors, you'll play a critical role in delivering exceptional service. If you thrive in a collaborative environment and have a passion for accuracy, this is the opportunity for you.
What You'll Do:
- Obtain and manage utility invoices by coordinating with vendors, ensuring timely retrieval, accurate tracking, and proper documentation.
- Analyze and audit utility data to identify discrepancies, ensure billing accuracy, and proactively resolve issues before they impact the client.
- Communicate with utility vendors to verify billing accuracy, resolve discrepancies, and address any underlying issues on behalf of clients.
- Provide timely updates to clients regarding urgent matters or billing exceptions, delivering clear and actionable insights.
Who You Are:
- High school diploma or GED
- Six (6) months to one (1) year of customer service, billing and/or related work experience or equivalent education (e.g., completion of Finance course)
- Professional phone demeanor and skills
- Excellent oral and written communication skills
- Strong attention to detail with a high degree of accuracy
- Solid organizational skills
- Team oriented
- Basic math skills
- Familiarity with Microsoft Office Suite
- Ability to identify and reconcile discrepancies
- Ability to research and interpret the researched information
- Ability to multi-task and meet deadlines
- Ability and willingness to learn
Ideal to have:
- Accounts payable experience
- Experience working with utility accounts and/or the energy industry
- Excel spreadsheet knowledge
Real Estate run on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
#TeamYardi. #YardiCareers #hiring
$24.03/hr - $25.52/hr
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
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