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Operational Risk Fraud Oversight Manager II
City National Bank - Phoenix, AZ
OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II wi...
Control Testing /Reporting Lead 1LOD
City National Bank - Phoenix, AZ
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk ow...
Client Care Specialist
City National Bank - Phoenix, AZ
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality. Ind...
Enterprise Fraud Risk Manager
City National Bank - Phoenix, AZ
ENTERPRISE FRAUD RISK MANAGER WHAT IS THE OPPORTUNITY? The Enterprise Fraud & Payments Risk Manager is responsible for the oversight and advisory activities at an enterprise level for fraud & payments risk management at CNB. This involves the development and implementation of the 2nd Line of Defense governance model, policy and reporting metrics to monitor both internal and ext...
Client Care Specialist
City National Bank - Phoenix, AZ
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality. Ind...
Reporting Analyst III
City National Bank - Phoenix, AZ
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis...
Business Controls Lead
City National Bank - Phoenix, AZ
BUSINESS CONTROLS LEAD WHAT IS THE OPPORTUNITY? 1LOD operational risk support responsible for ongoing day to day risk activities. The primary responsibility for this role is identifying, assessing, monitoring, and reporting all key risks. Assists operations managers with monitoring of business risks and controls. Coordinates Risk Registers to support the overall Risk and Contro...
Business Process Analyst Lead
City National Bank - Phoenix, AZ
BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud ...
New Account Services Specialist Senior
City National Bank - Phoenix, AZ
NEW ACCOUNT SERVICES SPECIALIST SENIOR WHAT IS THE OPPORTUNITY? This position will work closely with various departments throughout the bank to assist and fulfill new account requests for bank clients. Responsible to maintain the highest level of confidentiality regarding all sensitive, confidential and proprietary bank information. Ensures operational integrity of deposit acco...
Business Analyst Sr
City National Bank - Phoenix, AZ
BUSINESS ANALYST SR WHAT IS THE OPPORTUNITY? The Business Analyst is the liaison between business users and the technology team by ensuring that the needs of the business are accurately communicated and understood by the technical team. Identifies business needs through thorough analysis and requirements elicitation. Conducts comprehensive analysis, collaboration with ...
Lead Strategy Consultant
City National Bank - Phoenix, AZ
LEAD STRATEGY CONSULTANT WHAT IS THE OPPORTUNITY? This role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, and driving cross-functional execution. This leader will work w...
