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Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Natl Products and Solutions Mgr- Residential Mortgage
City National Bank - Phoenix, AZ
NATIONAL PRODUCT AND CHANNEL SOLUTIONS MANAGER WHAT IS THE OPPORTUNITY? Reporting to the Head of RBC U.S. Mortgage, the National Product and Channel Solutions Manager is the key leader developing integrated solutions that support the business segment strategy and innovation across a national Mortgage business, with multiple unique channels. This role is also respo...
Project Manager IV
City National Bank - Phoenix, AZ
PROJECT MANAGER IV WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverab...
KYC Review Analyst Senior- Ops
City National Bank - Phoenix, AZ
KYC REVIEW ANALYST SENIOR- OPS WHAT IS THE OPPORTUNITY? Conduct Enhanced Due Diligence background investigations for commercial loan borrowers in adherence with credit policy and compliance with BSA and USA Patriot Act. Responsible for the quality assurance and integrity of the "Know Your Client" (KYC) program on new and existing client relationships. Perform review and provide clea...
Compliance Officer-Deposits and Payment Operations
City National Bank - Phoenix, AZ
COMPLIANCE OFFICER-DEPOSITS & PAYMENT OPERATIONS WHAT IS THE OPPORTUNITY? Position is responsible for overseeing and maintaining assigned areas of the compliance program covering consumers, including monitoring business areas for compliance with applicable laws and regulations and ensuring controls are in place to mitigate compliance risk. The incumbent is responsible for m...
Mortgage Support Specialist II- Disclosures
City National Bank - Phoenix, AZ
MORTGAGE SUPPORT SPECIALIST II- Disclosures WHAT IS THE OPPORTUNITY? The Mortgage Support Specialist II is responsible for disclosing all initial and re-disclosures in accordance with TRID. The Mortgage Support Specialist II is also responsible for ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwr...
Mortgage Support Specialist II- Project Review
City National Bank - Phoenix, AZ
MORTGAGE SUPPORT SPECIALIST II- Project Review WHAT IS THE OPPORTUNITY? The Mortgage Support Specialist II is responsible for analyzing condo project documentation by reviewing various documents like Homeowners Association (HOA) questionnaires, master insurance policies, appraisals, budgets, bylaws, and other legal documents to determine a project's eligibility fo...
VP POS Fraud Strategy
City National Bank - Phoenix, AZ
PAYMENTS FRAUD ANALYTICS LEAD WHAT IS THE OPPORTUNITY? This is a high-visibility role to drive and optimize POS fraud strategy for cards and Zelle payments. You will own performance and evolution of the fraud rules engine, lead strategy development, rules optimization and decisioning governance across the portfolio. In addition, you will supp...
