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WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description Full Location: Remote - PH WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while mini...
WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
WFM Supervisor
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...
Associate HR Specialist
ResultsCX - Bengaluru, KA, India
Description Associate HR Specialist Full Location: Bengaluru - IN The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Associate HR Specialist , you will be su...
Senior HR Specialist
ResultsCX - Remote, Philippines
Description Full Location: Remote - PH Senior HR Specialist The Senior HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist , you will be supporting all...
Senior HR Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Quality Assurance Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requireme...
Licensed Healthcare Supervisor, Operations
ResultsCX - Paris, TX
Description Licensed Healthcare Supervisor, Operations Full Location: Paris - US The Licensed Healthcare Supervisor, Operations provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RA...
Trainer
ResultsCX - Lipa, Calabarzon, Philippines
Description Trainer Full Location: Lipa - PH We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Lipa . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice ...
Trainer
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...
Access Specialist I
MedStar Health - Waldorf, MD
About the Job General Summary of Position Under General Supervision acts as the first welcome at the MedStar Care Connection Contact Center for the caller on behalf of physician practices instilling loyalty and anticipating needs while providing efficient effective customer relationship management. Elicits and records patient information and inqui...
Call Center Supervisor
ResultsCX - Pasig, NCR, Philippines
Description Supervisor, Operations Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our c...
Onboarding Ambassador - Seasonal
ResultsCX - FL
Description Full Location: Remote - US Onboarding Ambassador - Seasonal The Onboarding Ambassador - Seasonal is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will ...
Fraud Detection Specialist I
City National Bank - Phoenix, AZ
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...
