contact center Jobs - Page 2

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WFM Resource Planning Analyst

ResultsCX - Remote, Philippines

Description Full Location: Remote - PH WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while mini...

WFM Resource Planning Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...

WFM Supervisor

ResultsCX - Sofia, Sofia City Province, Bulgaria

Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...

WFM Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...

WFM Scheduling Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Scheduling Analyst Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations t...

WFM Supervisor

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

Associate Human Resources Specialist - Seasonal

ResultsCX - Bengaluru, KA, India

Description Associate Human Resources Specialist - Seasonal Full Location: Bengaluru - IN The Associate Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a Re...

Senior HR Specialist

ResultsCX - Remote, Philippines

Description Full Location: Remote - PH Senior HR Specialist The Senior HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist , you will be supporting all...

Senior HR Specialist - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...

Quality Assurance Analyst - Auto/ Home Insurance

ResultsCX - Bengaluru, KA, India

Description Quality Assurance Analyst - Auto/ Home Insurance Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst - Auto/ Home Insurance to join our contact center team. The Quality Assurance Analyst - Auto/ Home Insurance will be responsible for monitoring and evaluating the performance ...

Supervisor, Operations - Licensed Seasonal

ResultsCX - Norristown, PA

Description Supervisor, Operations - Licensed Seasonal Full Location: Norristown - US The Supervisor, Operations - Licensed Seasonal provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develo...

Licensed Healthcare Supervisor, Operations

ResultsCX - Paris, TX

Description Licensed Healthcare Supervisor, Operations Full Location: Paris - US The Licensed Healthcare Supervisor, Operations provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RA...

Trainer - Auto/ Home Insurance

ResultsCX - Bengaluru, KA, India

Description Trainer - Auto/ Home Insurance Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer - Auto/ Home Insurance to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understandi...

Call Center Supervisor

ResultsCX - Pasig, NCR, Philippines

Description Supervisor, Operations Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our c...

Supervisor, Operations - Auto/ Home Insurance

ResultsCX - Bengaluru, KA, India

Description Supervisor, Operations - Auto/ Home Insurance Full Location: Bengaluru - IN Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer servi...