contact center Jobs - Page 2

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WFM Resource Planning Analyst

ResultsCX - Remote, Philippines

Description Full Location: Remote - PH WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while mini...

WFM Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...

WFM Supervisor

ResultsCX - Sofia, Sofia City Province, Bulgaria

Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...

WFM Scheduling Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Scheduling Analyst Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations t...

WFM Supervisor

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

Associate Human Resources Specialist - Seasonal

ResultsCX - Bengaluru, KA, India

Description Associate Human Resources Specialist - Seasonal Full Location: Bengaluru - IN The Associate Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a Re...

Senior HR Specialist

ResultsCX - Remote, Philippines

Description Full Location: Remote - PH Senior HR Specialist The Senior HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist , you will be supporting all...

Senior HR Specialist - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...

Supervisor, Operations - Licensed Seasonal

ResultsCX - Norristown, PA

Description Supervisor, Operations - Licensed Seasonal Full Location: Norristown - US The Supervisor, Operations - Licensed Seasonal provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develo...

Licensed Healthcare Supervisor, Operations

ResultsCX - Paris, TX

Description Licensed Healthcare Supervisor, Operations Full Location: Paris - US The Licensed Healthcare Supervisor, Operations provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RA...

Quality Assurance Analyst - Seasonal

ResultsCX - Lipa, Calabarzon, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...

Quality Assurance Analyst - Auto/ Home Insurance

ResultsCX - Bengaluru, KA, India

Description Quality Assurance Analyst - Auto/ Home Insurance Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst - Auto/ Home Insurance to join our contact center team. The Quality Assurance Analyst - Auto/ Home Insurance will be responsible for monitoring and evaluating the performance ...

Quality Assurance Analyst - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Pasig - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality st...

Quality Assurance Analyst - Seasonal

ResultsCX - Lipa, Calabarzon, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...

Quality Assurance Analyst - Seasonal

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lapu-Lapu - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet qualit...