contact center Jobs - Page 2

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Licensed Account Representative (Customer Service) - Trenton

NJM Insurance Group - Trenton, NJ

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experi...

Licensed Account Representative (Customer Service) - Hammonton

NJM Insurance Group - Hammonton, NJ

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Exper...

Manager, Global WFM

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN Manager, Global WFM The Manager, Global WFM provides vision and leadership to the Results organization in the areas of Real Time Management, intraday analysis, forecasting and scheduling. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!

Fraud Detection Specialist I

City National Bank - Newark, DE

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity A Fraud Detection Specialist will review aler...

Check Fraud Detection Specialist

City National Bank - Newark, DE

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity The Check Fraud Detection Specia...

Wire Fraud Detection Specialist

City National Bank - Newark, DE

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity The Wire Fraud Detection Specialist level will revi...

WFM Resource Planning Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...

Associate Human Resources Specialist - Seasonal

ResultsCX - Bengaluru, KA, India

Description Associate Human Resources Specialist - Seasonal Full Location: Bengaluru - IN The Associate Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a Re...

WFM Scheduling Analyst

ResultsCX - Bengaluru, KA, India

Description WFM Scheduling Analyst Full Location: Bengaluru - IN Our WFM Scheduling Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal an...

WFM Supervisor

ResultsCX - Sofia, Sofia City Province, Bulgaria

Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...

WFM Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...

WFM Supervisor

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

WFM Scheduling Analyst

ResultsCX - Remote, Philippines

Description WFM Scheduling Analyst Full Location: Remote - PH Our WFM Scheduling Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and c...

WFM Supervisor

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Full Location: Lapu-lapu - PH WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

Senior HR Specialist - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...