contact center Jobs - Page 2

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WFM Analyst- Scheduling

ResultsCX - Bengaluru, KA, India

Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...

WFM Analyst

ResultsCX - Bengaluru, KA, India

Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...

Supervisor, WFM

ResultsCX - Bengaluru, KA, India

Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...

Director, Call Center (Banking) - Fort Worth

EECU - Fort Worth, TX

Director of Call Center Lead the Future of Member Experience at EECU EECU is seeking a strategic, results-driven Director of Call Center to elevate and transform our member contact experience. This role is a high-impact leadership opportunity to modernize operations, optimize workforce strategy, and shape how members engage with us across voice, ...

Telecom Apps Software Engineer, Senior

NJM Insurance Group - Trenton, NJ

The Sr. Telecom Apps Software Engineer is responsible for the support and maintenance of applications used by contact center staff (applications that have a direct integration with the telecommunications architecture). The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives. The person serving this r...

TOC CUSTOMER SERVICE ASSOCIATE

Dollar General - San Antonio, TX

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...

Supervisor, Operations

ResultsCX - Pasig, NCR, Philippines

Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...

Operations Supervisor - SALES and TELCO

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...

Supervisor, Operations - Onsite

ResultsCX - Blue Bell, PA

Description Must be licensed for Health and able to obtain non-resident license in NY, WV, and DE Onsite -Norristown PA Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional custom...

Nissan Tech Line

Kelly Services - Smyrna, TN

Nissan – Automotive Technician / Tech Line Onsite Position - Smyrna, TN Long Term contract with benefits!! We are seeking a detail-oriented and technically skilled automotive technician to join our TECH LINE contact center team. In this role, you will provide manufacturer-level support to dealership service technicians by delivering...

Patient Service Agent-Lead, FT - Mercy Rogers

Mercy - Rogers, AR

Find your calling at Mercy! Responsible for development and promotion of the day-to-day activities of their assigned Hub within the Contact Center in the state of practice. Position Details: Minimum Qualifications: Education: High School degree or equivalent. Experience: • Supervisory experience or demonstrated experience serving as a team lead....

Patient Service Agent, FT - Mercy Rogers

Mercy - Rogers, AR

Find your calling at Mercy! Responsible for development and promotion of the day-to-day activities of their assigned Hub within the Contact Center in the state of practice. Performs duties consistent with the established standards of practice, the goals of Mercy, adheres to the philosophy of the Sisters of Mercy and the Employee Code of Conduct. Performs related duties as assigned. Perfo...

Customer Service Representative

Kelly Services - NY

Are you seeking a Customer Service Opportunity? This is an in office position located in Palmyra, NY. This position is accountable for providing quality service by handling inbound orders in a customer contact center. The successful candidate will perform duties requiring a deep understanding of company policies and procedures, including pricing, contract review, pr...

CNC Machinist

Kelly Services - Fairfield, NJ

Job Title: CNC Machinist Schedule: Monday – Friday, 9:00 am – 5:00 pm Pay Rate: Negotiable Job Description: We are seeking a skilled CNC Machinist to operate, maintain, and program CNC machines in our manufacturing facility. The ideal candidate will have technical expertise, attention to detail, and a comm...

Part-Time Information Center Clerk

Kelly Services - Austin, MN

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a part-time Information Center Clerk to work at a large food manufacturer in Austin, MN. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Pay Rate: $19.00 per hour Duration...