contact center Jobs - Page 2

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Contract Administrator

ResultsCX - Bengaluru, KA, India

Description The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will ov...

Workforce Planner

Travis Credit Union - Vacaville, CA

M-F , 40 hours/week Candidates must reside within a commutable distance to the communities that Travis Credit Union serves: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus and Yolo counties. This position is considered hybrid so you must be within commu...

Supervisor, Operations

ResultsCX - Bengaluru, KA, India

Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a...

Customer Support Supervisor

Bob's Discount Furniture - CT

The Customer Support Supervisor plays a key role in leading a team of Customer Care Representatives who support our customers with questions related to furniture purchases, deliveries, and warranty claims. In this role, you will provide day-to-day leadership, coaching, and direction to your team while modeling Bob's standards for customer experience, loss prevention, and compliance with comp...

Call Center Representative

Kelly Services - Hampton, VA

We at Kelly® are seeking a Contact Center Customer Service Representative (Inbound/Outbound) to join a premier contact center in Hampton, VA . Take a look below—you owe it to yourself to explore this excellent opportunity. Pay Rate: $19/hour Training Schedule: Monday–Friday, 9:00 a.m.–5:30 p.m. ...

WFM Analyst- Planning & Scheduling

ResultsCX - Remote, Remote, India

Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...

Director, WFM

ResultsCX - Bengaluru, KA, India

Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...

HYBRID Call Center - OXFORD, MS

Kelly Services - Oxford, MS

Join Kelly Services as a Customer Service Representative in the vibrant city of Oxford, MS! This full-time role offers an exciting opportunity to engage with customers while working in a dynamic environment. You will be part of a team dedicated to providing exceptional service. Enjoy a hybrid work model post-training, balancing onsite and remote work, while making a meaningful impact in the mor...

Analyst, Forecasting

DriveTime - Tempe, AZ

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to ...

TOC CUSTOMER SERVICE REPRESENTATIVE

Dollar General - San Antonio, TX

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...

TOC CUSTOMER SERVICE REPRESENTATIVE

Dollar General - San Antonio, TX

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...

TOC CUSTOMER SERVICE REPRESENTATIVE

Dollar General - San Antonio, TX

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...

Quality Assurance Analyst

ResultsCX - Bengaluru, KA, India

Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring a...

Supervisor, Operations - Seasonal - NC Residency Required

ResultsCX - Jacksonville, NC

Description Experienced Supervisory Skills Needed- Bilingual a PLUS Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities...

Supervisor, Operations

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...

- Veteran committed job