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Investor Services Representative I (Retirement Services Contact Center)
SS&C Technologies - TX
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...
Customer Service/Call Center (Licensed Account Representative)
NJM Insurance Group - Parsippany-Troy Hills, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto...
Customer Service (Licensed Account Representative)
NJM Insurance Group - Hammonton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto...
Fraud Detection Specialist I
City National Bank - Newark, DE
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. The Opportunity This will be the Payment Fraud Operations team who monitor ACH, Check, and Wire alert activity with a concentration on ACH experience. A Fraud Detection Specialist level I, will review alerts/transactions that are f...
Unified Communications Engineer
SAIC - Washington, DC
Description SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise, leadership experience, and a results-driven mindset to ensure seamless communication solutions that meet our business goals. 3 days onsite Wash DC - 2 days remote...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Position Overview Ensure WFM system is configured optimally for program being scheduled (internal IEX) Maintain close alignment with Resource Planner and Resource Planning file ensuring metrics used for scheduling are consistent with RP Keep Scheduling software (internally IEX) up to date with employee data change management (...
Supervisor, WFM
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Associate HR Specialist
ResultsCX - Remote, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Telecom Apps Software Engineer, Senior
NJM Insurance Group - Trenton, NJ
The Sr. Telecom Apps Software Engineer is responsible for the support and maintenance of applications used by contact center staff (applications that have a direct integration with the telecommunications architecture). The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives. The person serving this r...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Operations Supervisor - SALES and TELCO
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Nissan Tech Line
Kelly Services - Smyrna, TN
Nissan – Automotive Technician / Tech Line Onsite Position - Smyrna, TN Long Term contract with benefits!! We are seeking a detail-oriented and technically skilled automotive technician to join our TECH LINE contact center team. In this role, you will provide manufacturer-level support to dealership service technicians by delivering...
Senior Records Representative
Kelly Services - Houston, TX
Job Title: Bilingual Senior Records Representative Locat ion: Houston, TX 77060 Schedule: Mon-Fri 8am-5pm (Hybrid after 90 days) Position Summary As a Bilingual Senior Records Representative , you will play a key role in ensuring the timely and accurate ret...
