contact center Jobs - Page 2

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Client Services Professional Manager I

City National Bank - Phoenix, AZ

CLIENT SERVICES PROFESSIONAL MANAGER I WHAT DO YOU NEED TO SUCCEED? WHAT IS THE OPPORTUNITY? Responsible for the day to day supervision of the bank's Client Contact Center which responds to a broad range of operational and technical support issues from clients of all banking offices/departments regarding deposit accounts, IRAs, incoming wire transfers, ATM/check c...

WFM Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...

WFM Supervisor

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

Quality Assurance Analyst

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN Quality Assurance Analyst We are looking for a detail-oriented and analytical Quality Assurance Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards...

Trainer – Healthcare Voice Process

ResultsCX - Bengaluru, KA, India

Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...

Call Center Supervisor

ResultsCX - Lapu-Lapu, Central Visayas, Philippines

Description Supervisor, Operations Full Location: Lapu-Lapu - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to o...

Fraud Detection Specialist I

City National Bank - Phoenix, AZ

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Los Angeles, CA

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Phoenix, AZ

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Los Angeles, CA

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Phoenix, AZ

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Los Angeles, CA

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Phoenix, AZ

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Fraud Detection Specialist I

City National Bank - Los Angeles, CA

FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...

Investor Services Manager - PA-CC-Q2-2006- R004

SS&C Technologies - WA

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...