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Customer Service (Licensed Account Representative)
NJM Insurance Group - Trenton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Supervisor, WFM
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
Supervisor, WFM
ResultsCX - Bengaluru, KA, India
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
WFM Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Director, Call Center (Banking) - Fort Worth
EECU - Fort Worth, TX
Director of Call Center Lead the Future of Member Experience at EECU EECU is seeking a strategic, results-driven Director of Call Center to elevate and transform our member contact experience. This role is a high-impact leadership opportunity to modernize operations, optimize workforce strategy, and shape how members engage with us across voice, ...
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Trainer
ResultsCX - Bengaluru, KA, India
Description We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Trainer, you will be responsible for preparing and upskilling agents to deliver except...
RN Clinical - RN Triage - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medicine of USC - Los Angeles, CA
As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Triage Advice Nurse is a practicing registered nurse who provides virtual care to established patients via the telephone or computer utilizing the nursing process, input from physicians, and organizationally approved tele-nursing guidelines ...
TOC CUSTOMER SERVICE REPRESENTATIVE
Dollar General - San Antonio, TX
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...
TOC CUSTOMER SERVICE REPRESENTATIVE
Dollar General - San Antonio, TX
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthc...
Telecom Apps Software Engineer, Senior (CXone)
NJM Insurance Group - Trenton, NJ
The Sr. Telecom Apps Software Engineer will have extensive knowledge of the NICE CX1 platform and is responsible for the design and development of solutions on the NICE suite of applications used by contact center staff. The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives. The person serving this...
Operations Supervisor - SALES and TELCO
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
