contact center Jobs - Page 2

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WFM Supervisor

ResultsCX - Sofia, Sofia City Province, Bulgaria

Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...

WFM Scheduling Analyst

ResultsCX - Lipa, Calabarzon, Philippines

Description Full Location: Lipa - PH WFM Scheduling Analyst Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ens...

WFM Supervisor

ResultsCX - Bengaluru, KA, India

Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...

Associate HR Specialist

ResultsCX - Bengaluru, KA, India

Description Associate HR Specialist Full Location: Bengaluru - IN The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Associate HR Specialist , you will be su...

Senior HR Specialist

ResultsCX - Remote, Philippines

Description Full Location: Remote - PH Senior HR Specialist The Senior HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist , you will be supporting all...

Senior HR Specialist - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...

Quality Assurance Analyst

ResultsCX - Bengaluru, KA, India

Description Quality Assurance Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requireme...

Quality Assurance Analyst - Seasonal

ResultsCX - Lipa, Calabarzon, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...

Quality Assurance Analyst

ResultsCX - Pasig, NCR, Philippines

Description Quality Assurance Analyst Full Location: Pasig - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements,...

Quality Assurance Analyst - Seasonal

ResultsCX - FL

Description Quality Assurance Analyst - Seasonal Full Location: Remote - US We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality s...

Supervisor, Operations - Licensed Seasonal

ResultsCX - Norristown, PA

Description Supervisor, Operations - Licensed Seasonal Full Location: Norristown - US The Supervisor, Operations - Licensed Seasonal provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develo...

Trainer

ResultsCX - Lipa, Calabarzon, Philippines

Description Trainer Full Location: Lipa - PH We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Lipa . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice ...

Trainer

ResultsCX - Bengaluru, KA, India

Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...

Trainer - Seasonal

ResultsCX - Paris, TX

Description Trainer - Seasonal Full Location: Paris - US We are seeking an enthusiastic and skilled Trainer - Seasonal to join our contact center team in Paris . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Tra...

Onboarding Ambassador - Seasonal

ResultsCX - FL

Description Full Location: Remote - US Onboarding Ambassador - Seasonal The Onboarding Ambassador - Seasonal is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will ...