Refine Your Search
Displaying results 16 - 30 of 137
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Position Overview Ensure WFM system is configured optimally for program being scheduled (internal IEX) Maintain close alignment with Resource Planner and Resource Planning file ensuring metrics used for scheduling are consistent with RP Keep Scheduling software (internally IEX) up to date with employee data change management (...
WFM Analyst- Scheduling
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Director, Call Center (Banking) - Fort Worth
EECU - Fort Worth, TX
Director of Call Center Lead the Future of Member Experience at EECU EECU is seeking a strategic, results-driven Director of Call Center to elevate and transform our member contact experience. This role is a high-impact leadership opportunity to modernize operations, optimize workforce strategy, and shape how members engage with us across voice, ...
Associate HR Specialist - Seasonal
ResultsCX - Lipa, Calabarzon, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
TOC CUSTOMER SERVICE ASSOCIATE
Dollar General - San Antonio, TX
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a comp...
Telecom Apps Software Engineer, Senior
NJM Insurance Group - Trenton, NJ
The Sr. Telecom Apps Software Engineer is responsible for the support and maintenance of applications used by contact center staff (applications that have a direct integration with the telecommunications architecture). The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives. The person serving this r...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Operations Supervisor - SALES and TELCO
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations - Onsite
ResultsCX - Blue Bell, PA
Description Must be licensed for Health and able to obtain non-resident license in NY, WV, and DE Onsite -Norristown PA Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional custom...
Nissan Tech Line
Kelly Services - Smyrna, TN
Nissan – Automotive Technician / Tech Line Onsite Position - Smyrna, TN Long Term contract with benefits!! We are seeking a detail-oriented and technically skilled automotive technician to join our TECH LINE contact center team. In this role, you will provide manufacturer-level support to dealership service technicians by delivering...
Patient Service Agent, FT - Mercy Rogers
Mercy - Rogers, AR
Find your calling at Mercy! Responsible for development and promotion of the day-to-day activities of their assigned Hub within the Contact Center in the state of practice. Performs duties consistent with the established standards of practice, the goals of Mercy, adheres to the philosophy of the Sisters of Mercy and the Employee Code of Conduct. Performs related duties as assigned. Perfo...
Customer Support Resolution Specialist
Bob's Discount Furniture - CT
The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinforce customer loyalty. Specialists are expected to de-escalate interactions, coach advocates, a...
Spanish Bilingual Customer Service Representative - Silver City
ResultsCX - Pasig, NCR, Philippines
Description Spanish Bilingual Agent Hiring now! Are you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. Join a BPO team that provides exceptional customer service to our clients and make a better community for our employees. Our Pasig S...
Logistics and Reimbursement Specialist
Kelly Services - Horsham, PA
As a Patient Support Travel, Logistics, and Reimbursement Specialist, you will play a vital role in enhancing the patient experience throughout their treatment journey. Your responsibilities will encompass managing call center activities, facilitating travel and logistics arrangements, and providing reimbursement support for eligible patients. You will be the primary point of contact for a s...
- Veteran committed job
