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Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Contract Administrator
ResultsCX - remote, Remote, India
Description Contract Administrator Full Location: remote - IN The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring ali...
Customer Service Manager
SAIC - Remote Work, TX
Description SAIC is seeking a Senior Customer Manager to oversee customer service and examination scheduling function across assigned teams or regions. In this role you will manage operational accountability for timely performance against all applicable service, contact-center, case-processing, and scheduling metrics; leads supervisors, workforce and capacity planning, e...
Licensed Account Representative (Customer Service) - Trenton
NJM Insurance Group - Trenton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experi...
Manager, Global WFM
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Manager, Global WFM The Manager, Global WFM provides vision and leadership to the Results organization in the areas of Real Time Management, intraday analysis, forecasting and scheduling. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!
Wire Fraud Detection Specialist
City National Bank - Newark, DE
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity The Wire Fraud Detection Specialist level will revi...
Check Fraud Detection Specialist
City National Bank - Newark, DE
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity The Check Fraud Detection Specia...
Fraud Detection Specialist
City National Bank - Newark, DE
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity A Fraud Detection Specialist will review aler...
Fraud Detection Specialist
City National Bank - Newark, DE
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank. Location: Newark, DE or Phoenix, AZ. Hours: 11am-8pm EST /8am-5pm PST working a rotating hybrid schedule which will require working at least 1 weekend day a month. The Opportunity A Fraud Detection Specialist will review aler...
WFM Resource Planning Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...
Associate HR Specialist
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Associate HR Specialist Full Location: Lapu-lapu - PH The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Associate HR Specialist , you will be su...
Associate Human Resources Specialist - Seasonal
ResultsCX - Bengaluru, KA, India
Description Associate Human Resources Specialist - Seasonal Full Location: Bengaluru - IN The Associate Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a Re...
WFM Supervisor
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Full Location: Lapu-lapu - PH WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
WFM Supervisor
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Full Location: Sofia - BG WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect great...
