contact center Jobs - Page 2

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WFM Analyst

ResultsCX - Bengaluru, KA, India

Description WFM Analyst Full Location: Bengaluru - IN Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met...

Senior HR Specialist - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...

Quality Assurance Analyst - Seasonal

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lapu-lapu - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet qualit...

Quality Assurance Analyst - Seasonal

ResultsCX - Pasig, NCR, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Pasig - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality st...

Quality Assurance Analyst - Seasonal

ResultsCX - Remote, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Remote - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality s...

Quality Assurance Analyst - Seasonal

ResultsCX - Lipa, Calabarzon, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...

Quality Assurance Analyst

ResultsCX - Pasig, NCR, Philippines

Description Quality Assurance Analyst Full Location: Pasig City - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirem...

Quality Assurance Analyst - Seasonal

ResultsCX - Lipa, Calabarzon, Philippines

Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...

Supervisor, Operations - Licensed Seasonal

ResultsCX - Norristown, PA

Description Supervisor, Operations - Licensed Seasonal Full Location: Norristown - US The Supervisor, Operations - Licensed Seasonal provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develo...

Trainer

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Trainer Full Location: Lapu-lapu - PH We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Lapu-lapu . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Tra...

Trainer

ResultsCX - Bengaluru, KA, India

Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Tra...

Director, Training

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Director, Training Full Location: Lapu-lapu - PH TheDirector, Training partners with Account Operations & Site Operations to develop, document, and execute short-term and long-term delivery plans for training resources to ensure required training is executed against the timeline, meeting the competency guidelines and expectations o...

Manager, Business Operations & Strategy

Travis Credit Union - Vacaville, CA

Schedule: M-F 40 hours/week Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required ...

Access Specialist I

MedStar Health - Hyattsville, MD

About the Job General Summary of Position Under General Supervision acts as the first welcome at the MedStar Care Connection Contact Center for the caller on behalf of physician practices instilling loyalty and anticipating needs while providing efficient effective customer relationship management. Elicits and records patient information and inqui...

Seasonal Operations Supervisor

ResultsCX - Pasig, NCR, Philippines

Description Seasonal Operations Supervisor Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients a...