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Operations Supervisor (Japanese Speaking and Writing)
ResultsCX - Pasig, NCR, Philippines
Description Operations Supervisor (Japanese Speaking and Writing) Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional...
System Navigator
MedStar Health - Washington, DC
About the Job General Summary of Position Location: MedStar Washington Hospital Center Schedule: Hybrid after training, Monday-Friday 8am-4:30pm Coordinates care with patients during and after visits. Serves as the patient's point of contact for navigating the MedStar system and coordinating follow-up care by settin...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - Manchester, CT
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - New York, NY
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - CT
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - MA
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - Boston, MA
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - NJ
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - NY
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Customer Support Senior Manager (Remote)
Bob's Discount Furniture - RI
Job Overview The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer support channels. This leader is accountable for performance management across internal teams and third-party partners across multiple sites and remote environments. The role uses data and Voice of Customer insights to iden...
Client Services Associate
NJM Insurance Group - Trenton, NJ
Here at NJM, we are seeking a Client Services Associate in our West Trenton office. The Client Service Associate is primarily responsible for answering inbound phone calls, providing general information and welcoming visitors. They handle incoming calls and transfer customers to the appropriate department or individual. This role also involves greeting visitors in the lobby and...
Payment Associate Customer Care Specialist (Temporary)
Medical Mutual - Brooklyn, OH
Note: This is a temporary assignment, requiring five days a week remote work. Seeking applicants who reside within 50 miles of the Brooklyn or Rossford, Ohio offices. Note: Call Center Operating Hours: Monday - Sunday, 8:00 AM - 8:00 PM (EST) Note: Training Schedule: Monday - Friday, 8:00 AM - 4:30 PM (EST) <...
Compensation and Benefits Supervisor
ResultsCX - Pasig, NCR, Philippines
Description Full Location: Pasig - PH Compensation and Benefits Supervisor The Compensation and Benefits Supervisor is responsible for sharing Human Resources expertise as a center point of contact for all remote employees by performing a variety of HR functions. You will play a critical role to ensure employee satisfaction, productivity, and ...
Sr. Quality Manager
ResultsCX - Manila, NCR, Philippines
Description Full Location: Manila - PH Sr. Quality Manager The Sr. Quality Manager ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing ...
Sourcing Associate - Seasonal
ResultsCX - Manila, NCR, Philippines
Description Full Location: Metro Manila - PH Sourcing Associate - Seasonal Our Sourcing Associate - Seasonal is responsible for evaluating, analyzing, implementing, and administering sourcing initiatives to generate quality leads and drive interest from potential talents. We expect greater of ourselves... What's Your Greater? Come ...
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