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Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly go...
Manager, Operations - Seasonal
ResultsCX - United States of America
Description Must have a current Healthcare Insurance License - preferred Life and Health Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service te...
WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...
Customer Service Representative with English – Remote Bulgaria
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description HIRING NOW!! Customer Service Representative with English – Remote Hiring for classes starting now! Are you looking to start a new career opportunity NOW? This is your chance to Work from Home but stay connected to a great team! Showcase your skills and be recognized for your achievements as a Customer Service Representat...
Team Member Customer Care - Part Time - Work At Home (OK, AL, GA Applications Only)
Academy Sports + Outdoors - Katy, TX
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Job Description: Education : High school diploma or equivalent required Work Experiences: • 6+ months exp...
WFM Forecast Analyst
ResultsCX - Remote, Remote, India
Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...
Sales Ops Support Specialist - Remote Mexico
ResultsCX - Hermosillo, Son., Mexico
Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement; essent...
Senior Accountant
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Position Overview Perform and ensure effective, efficient, and accurate posting of journal entries, related to operational excellence of the Company; Ensure all entries are reconciled and compliant with local legislation requirements and company`s accounting and financial policies; Post cash disbursements, advance reports, inv...
Talent Scout
ResultsCX - Pasig, NCR, Philippines
Description Talent Scout The Talent Scout role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring th...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Customer Service Advocate
ResultsCX - TGU, Francisco Morazán Department, Honduras
Description Join the Movement at ResultsCX! At ResultsCX, we're a vibrant community of innovators, dreamers, and doers. We thrive on creativity, collaboration, and a passion for excellence. If you're looking for a place where your ideas matter and your contributions are celebrated, look no further! Ready to embark on this exciting jour...
Employee Engagement & Wellness Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Employee Engagement Associate The Employee Engagement & Wellness Associate is responsible for implementing employee engagement and wellness initiatives at the site level. This includes driving communication, incentives, recognition, wellness programs, and retention efforts that contribute to a positive employee experience. We ...
10584 -TEST P&I LATAM Non AMER Senior Recruiter
Kelly Services - MI
As a RPO Senior Recruiter, you are the Recruiting Subject Matter Expert who will build positive relationships and drive candidate and client engagement throughout the entire recruitment life cycle. You will be responsible for assessing the market, attracting talent, and marrying top talent with our Clients. Essential Functions: Lead, own & successfully run th...
Network & Communications Manager
SAIC - Washington, DC
Description SAIC is looking for an experienced Network & Communications Manager to join our team supporting the US government agency in the National Capital Region. The Network & Communications Manager has a pivotal role in being responsible for ensuring the seamless operation, security, and efficiency of the organization's various network and telephony services, with a ...
