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Credit Card Analyst
Greyhound Lines - Dallas, TX
The Credit Card Analyst conducts analysis and review of financial transactions being disputed by card holder or issuing bank. Analyst must be able to determine fraudulent transactions that can be disputed and won using source systems, back end reconciliation systems, banking, payment gateway, fraud screening, and POS systems. Must be able to make decisions based on limited or fluid fraudulen...
Food Service Attendant
Greyhound Lines - KCMO, MO
Food Service Attendant If you enjoy a fast-paced work environment and find satisfaction in working with the public, then Greyhound has the opportunity for you! Bring your outgoing personality, ability to stay organized and excellent customer service skills to a company that values hard work and dedication. Our Food Service Attendant's primary responsibility is ensuring t...
Terminal Manager -Philadelphia
Greyhound Lines - Philadelphia, PA
Summary: Oversees the overall customer experience and manages the day to day functions of the driver work force. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Responsible for effective employee/labor relations. Compliance with audit and budget key performance indicators. ...
Senior Associate - Cash Management
Greyhound Lines - Dallas, TX
The Cash Accounting department is responsible for monitoring the cash activity at company terminals and commissioned agents to ensure that all funds are received timely. This group also completes daily/monthly journal entries, bank reconciliations and auditor requests. Must pay close attention to the detail of daily work to ensure that internal controls are followed and any devia...
Customer Service Associate - Ticket Agent
Greyhound Lines - Denver, CO
Customer Service - Ticket Agent JOB SUMMARY The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanli...
Customer Service Associate - Ticket Agent
Greyhound Lines - KCMO, MO
Customer Service - Ticket Agent JOB SUMMARY The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanli...
Customer Service Ticket Agent
Greyhound Lines - Albuquerque, NM
Customer Service - Ticket Agent JOB SUMMARY The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanli...
Food Service Attendant
Greyhound Lines - Memphis, TN
Shift type: Evenings and weekends If you enjoy a fast-paced work environment and find satisfaction in working with the public, then Greyhound has the opportunity for you! Bring your outgoing personality, ability to stay organized and excellent customer service skills to a company that values hard work and dedication. Our Food Service...
Fleet Maintenance Systems Manager
Greyhound Lines - Dallas, TX
SUMMARY Management of FleetFocus M5 fleet maintenance database and related software, training field and corporate users on use and functionality, extracting maintenance records and data as requested, and coordination with AssetWorks (software developer) for current issues and future upgrades. Key Duties Develops, impl...
AP/AR Specialist
Greyhound Lines - Dallas, TX
Maintain accuracy and efficiency of all AP Payments, AR Collections, and execution of Greyhound PCard and T&E program. Staff responsible for ensuring AP payments are not fraudulent, have appropriate levels of approval, are sent in accordance with terms, and are as efficient as possible. Also responsible for ensuring that AR transactions are not fraudulent, are paid in accordance ...
Driver Dispatcher
Greyhound Lines - Dallas, TX
The Dispatcher will work closely with Company leadership and field operations to ensure resource demands are met. This mission critical role will receive and dispatch calls from Drivers and field management, handle all incident and collision reports, and use problem-solving skills to resolve capacity issues as they arise. Key Duties Adjust op...
Terminal Supervisor
Greyhound Lines - Chicago, IL
Summary: Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Proactively addresses any customer relationship issues. Direct supervision of drivers. Ensures proper cash handling procedures are adhered to. Major Responsibilities: Assist with the interviewing ...
Terminal Supervisor
Greyhound Lines - New York, NY
Summary: Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Proactively addresses any customer relationship issues. Direct supervision of drivers. Ensures proper cash handling procedures are adhered to. Major Responsibilities: Assist with the interviewing ...
CSA
Greyhound Lines - Syracuse, NY
Customer Service - Ticket Agent JOB SUMMARY The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanli...
City Manager
Greyhound Lines - Chicago, IL
Summary Oversees the overall customer experience and day-to-day operations to include On-Time-Performance. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Responsible for effective employee/labor relations. Compliance with audit and budget key performance indicators. Major ...
