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Barback
HEI Hotels & Resorts - Chicago, IL
Assist Bartender in the serving of guests to ensure positive guest experience. Qualifications Hotel experience preferred. Must communicate well with guests. Basic mathematical skills necessary to ensure proper delivery amounts and understand portion sizes. Sufficient manual dexterity of hands in order to use a knife, pick up gl...
Banquet Steward
HEI Hotels & Resorts - Chicago, IL
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets. Qualifications Knowledge of service ware and how to maintain same in order to compliment guest experience. Ability to work various shifts. Ability to push/pull service carts weighing up to 150 pounds with or ...
Outlet 1 Food Server I
HEI Hotels & Resorts - Chicago, IL
*This is a TEMPORARY position* Serve guests in a hospitable manner to ensure positive guest experience. Qualifications Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. A...
Pastry Cook
HEI Hotels & Resorts - Chicago, IL
We are seeking a Pastry Chef to join our baking team. Our ideal candidate has an upbeat demeanor, passion for the culinary arts, and some professional training or experience. In this role, you will help make cookies, cakes, breads, and other pastries according to pre-established recipes. Consistency is essential, so you must also follow portioning and decorating guidelines. At the end of...
Group Sales Manager
HEI Hotels & Resorts - Chicago, IL
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. Qualifications
Assistant Director of Housekeeping OEM
HEI Hotels & Resorts - Chicago, IL
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service. Qualifications 2 years of housekeeping experience, preferably in a comparable hotel. Knowledge of hotel operations, including marketing plans, security and safety programs, p...
Food and Beverage Manager
HEI Hotels & Resorts - Chicago, IL
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals Qualifications More than two years of post high school e...
Host/Hostess Outlet 1
HEI Hotels & Resorts - Chicago, IL
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathem...
Director of Restaurants and Bars
HEI Hotels & Resorts - Chicago, IL
Plan and manage the Restaurant, Room Service, Bar and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Qualifications Bachelor's Degree preffered.
Business Travel Sales Manager
HEI Hotels & Resorts - Chicago, IL
Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts. Qualifications Bachelor's degree preferred. 3+ years of past sales experience preferred. Hotel experience preferred. Advanced knowledge of market trends, competition and key customers of the hot...
Front Desk Agent (Part Time)
HEI Hotels & Resorts - Chicago, IL
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Overnight Security Officer
HEI Hotels & Resorts - Chicago, IL
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Qu...
Front Desk Agent
HEI Hotels & Resorts - Chicago, IL
Assist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process. Qualifications High school diploma or equivalent required, and college degree preferred.
PM Outlet 1 Food Busser I
HEI Hotels & Resorts - Chicago, IL
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.
Concierge
HEI Hotels & Resorts - Chicago, IL
Assist with guest needs and requests to ensure positive guest experience. Qualifications Hotel experience preferred. Pushing, pulling, bending, stooping, and reaching upward with or without reasonable accommodation. Some exposure to cleaning chemicals. Prolonged periods of standing and/or walking with or without reasonabl...
