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Pool Attendant
HEI Hotels & Resorts - Fort Lauderdale, FL
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Qualifications Minimum 6 months customer service experience Ability to work a flexible schedule, including nights and weekends Abil...
Front Desk Agent
HEI Hotels & Resorts - Miami Beach, FL
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Front Desk Supervisor
HEI Hotels & Resorts - Miami Beach, FL
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Qualifications
Night Auditor
HEI Hotels & Resorts - Miami Beach, FL
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Qualifications Hotel experience preferred. Basic mathematical skills and ability to make accurate mathemati...
Spa Reception
HEI Hotels & Resorts - Fort Lauderdale, FL
Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Qualifications Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external ...
Barista
HEI Hotels & Resorts - Miami Beach, FL
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. Qualifications Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to remember, recite and promote the variety of...
Assistant General Manager
HEI Hotels & Resorts - Miami, FL
Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary. Qualifications Bachelor's degree preferred. Minimum 3 years of management experience, preferably in both Rooms and FandB. Computer lit...
Steward II
HEI Hotels & Resorts - Fort Lauderdale, FL
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets. Qualifications Knowledge of service ware and how to maintain same in order to compliment guest experience. Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation. Abil...
Conference Services Manager
HEI Hotels & Resorts - Fort Lauderdale, FL
Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Qualifications Prior experience in the field of hospitality with specific experience in catering sales is essential. Minimum of 1year within the Hospitality Industry required. Must have experience at a similar size a...
Human Resources Manager
HEI Hotels & Resorts - Miami Beach, FL
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of associates relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objecti...
Director Of Outlets
HEI Hotels & Resorts - Miami Beach, FL
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Qualifications Minimum two years of post high school ed...
Food & Beverage Manager
HEI Hotels & Resorts - Miami Beach, FL
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations. Qualifications More than two years of post high school education. Two years of full employment in a related position with this company or other o...
Night Auditor
HEI Hotels & Resorts - Fort Lauderdale, FL
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Qualifications Hotel experience preferred. Basic mathematical skills and ability to make accurate mathemati...
Spa Supervisor
HEI Hotels & Resorts - Fort Lauderdale, FL
The Spa Supervisor's overall responsibility is supporting the spa director in the daily operation of the Heavenly spa by Westin, providing premier quality service to spa guests and attaining the highest financial potential and guest service satisfaction (GSS). The supervisor is an organized multi-tasker and effective time manager. He or she coordinates activities and ...
Reservations Agent
HEI Hotels & Resorts - Fort Lauderdale, FL
Assist guests during the reservation process. Qualifications Can communicate well with guests. Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information. Ability to access, read and accurately input information usin...
