help desk analyst Jobs

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Help Desk Analyst

Phoenix Technology Partners, LLC - Wilmington, DE

Responsibilities * Provide first level contact and convey resolutions to customer issues * Properly escalate unresolved queries to the next level of support * These types of issues include but are not limited to password resets, account unlocks, printer restarts, VPN error messages, MS Outlook, device OS issues, website connectivity and other windows or proprietary logon issues. * Track, route ...

Help Desk Analyst II

Nicklaus Children’s Health System - Miami, FL

Job Summary The primary role of the Helpdesk Analyst (HDA) is to answer the helpdesk telephone and provide 1st level technical support (First Call Resolution-FCR) to the MCH End-User Community's request for assistance in compliance with HIPAA regulations as it related to the helpdesk environment. Minimum Job Requirements BS degree...

Help Desk Analyst I

Nicklaus Children’s Health System - Miami, FL

Job Summary Provides the first line of technical assistance by problem analysis by escalating problem resolution to further levels of technical assistance while retaining ownership of the problem until resolution is complete. Coordinates tracks and reports the resolution of service and support requests for all information technology resources. Minimum J...

Bilingual Help Desk Analyst

Robert Half Technology - Toronto, ON, Canada

Our client in Toronto is currently looking to bring on a French Bilingual Help Desk Analyst. The French Bilingual Help Desk Analyst will be responsible to support external users across various North American locations. We are looking for a French Bilingual Help Desk Analyst with excellent customer service abilities, problem solving abilities, and who enjoys working in a dynamic and fast-paced w...

Help Desk Analyst III

Robert Half Technology - Overland, MO

Are you ready for a challenging new career as a Help Desk Analyst? I need someone who can handle a windows and mac environment. You need to have 4+ years of helpdesk experience. Direct Hire position with a salary range of $50k to $70k. Some additional details: Strong interpersonal and communication skills Independent problem-solving and self-direction MS Office Suite support Strong Active Direc...

Help Desk Analyst I

Robert Half Technology - Philadelphia, PA

Our client is looking for a helpdesk analyst in Philadelphia, PA. - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Independently investigate and implement solutions to technical issues - Pinpoint recurring technical issues and present solutions to address the root of the problems - Provide service on technical help tickets su...

Help Desk Analyst

Robert Half Technology - Asheville, NC

Help Desk Analysts who love to work in an innovative and fast-paced work environment at a company in the Manufacturing industry will be interested in Robert Half Technology's new job opening. Creatives with talent for solving both routine and unique problems will be a great fit for this position. To succeed at this position, you will need to support local and field users, in a highly visible ro...

Help Desk Analyst III

Robert Half Technology - Irving, TX

Must Have: Advanced Windows Active Directory skills The ideal candidate for have worked in Identity and Access Management and not desktop support. The primary role here is Access Management. Creating Active Directory accounts Creating mailboxes Creating shared mailboxes Applying folder permissions Provisioning of Web based applications Working through ticketing system to provide access to vario...

Help Desk Analyst I

Robert Half Technology - Aurora, IL

FOR IMMEDIATE CONSIDERATION, EMAIL YOUR UPDATED RESUME TO SANDY.PATEL@RHT.COM. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. Daily Responsibilities include: - Offer...

Help Desk Analyst

Robert Half Technology - Lake Worth, FL

Looking for a Help Desk Analyst / Support Tech - - Responsible for providing technical support related to computers and network operations. - Includes initially receiving calls from users either online or by telephone and troubleshooting the problem until it is resolved. - Involves updating the system log by creating a problem ticket and entering the details of the problem. - Requires excellent...

Help Desk Analyst

Robert Half Technology - Greenville, SC

What you get to do every single day Respond and follow up on technical help tickets submitted via phone, email, and walk-ups Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally Independently investigate and implement solutions to technical issues Identify recurring technical issues and propose solutions to address the root of the problems

Help Desk Analyst I

Robert Half Technology - Troy, MI

If you're looking for a role as a Help Desk Analyst Level 1, where you will support local and field users, look at this opening at Robert Half Technology with a rapidly expanding company in the Banking industry. If you are a Help Desk Analyst looking to get your career started with an amazing organization, apply now! The Help Desk Analyst will need to excel at solving problems in a dynamic and ...

Help Desk Analyst

Robert Half Technology - The Woodlands, TX

Respond and follow up on technical help tickets submitted via phone, email, and walk-ups Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally Independently investigate and implement solutions to technical issues Identify recurring technical issues and propose solutions to address the root of the problemsRequirementsExpe...

Help Desk Analyst

Robert Half Technology - Portland, OR

Are you a technical expert with the drive and dedication to see projects through to completion? Is problem solving a passion, and not just a means to an end for you? At Robert Half Technology, we believe that the sky is the limit for your technical career, and will give you the tools and experience you need to soar. We are always looking for innovative individuals to join our team of technical ...

Help Desk Analyst I

Robert Half Technology - Troy, MI

Robert Half Technology has a immediate need for a Help Desk Admin with a growing company in the Metro Detroit area. Our client is looking for a candidate with great customer service skills and someone who is looking to grow within a company. The Help Desk Admin will be responsible for responding to help requests and escalations in a timely manner. The Help Desk Admin will support users locally ...