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Sr. HR Generalist
ResultsCX - Bengaluru, KA, India
Description The Sr HR Generalist plays a pivotal role in fostering a positive and productive work environment by designing, implementing, and managing employee welfare programs. This role ensures that employees' physical, emotional, and social well-being are prioritized, contributing to higher engagement, retention, and overall organizational success. In this role y...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are seeking an enthusiastic and skilled Trainer to join our healthcare conta...
Manager, Facilities
ResultsCX - Bengaluru, KA, India
Description Position Overview Procurement & Vendor Management · Ensure compliance with company standards in the invoicing process. · Identify, evaluate, and onboard top-tier local vendors for site-specific products and services. · Negotiate pricing, discounts, and terms with vendors for cost optimization. · Review and finalize contrac...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary: We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring a...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a...
Contract Administrator
ResultsCX - Bengaluru, KA, India
Description The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will ov...
Site IT Administrator- Onsite Bangalore
ResultsCX - Bengaluru, KA, India
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Director, WFM
ResultsCX - Bengaluru, KA, India
Description Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. In this role you will: Directly manages a team of planning and tactical analysts. Create strategic recomme...
Chief of Staff
ResultsCX - Bengaluru, KA, India
Description We are seeking a highly strategic and execution-focused Chief of Staff to support our Chief Revenue Officer (CRO) in managing and optimizing total revenue, covering both client retention and growth, for the Revenue Office department. This role is critical in driving operational efficiency, governance, and data-driven decision-making across the revenue function...
