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Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are seeking an experienced and detail-oriented Quality Analyst to join our team and ensure excellence in back-office processes within the UK banking domain. The ideal candidate will have over 5 years of experience in a quality assurance role, with expertise in UK banking operations, compliance, and best practices. This position will play a critical role in ...
WFM Analyst
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...