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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Data Scientist
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Interpret business needs and requirements and independently perform analysis and/or build reports and dashboards to meet requirements. Translate analysis findings and technical topics, visualize data to explain results to a non-technical business audience and senior management. Identify new data capabilities to enable ...
Data Scientist Manager
Valley Bank - Morristown, NJ
Dvlp & maintain new & existing models utilized by the Financial Fin'l Crimes Compliance. Coord & conduct the tuning of the fin'l crime models. Make recommendations to improve model thresholds by conducting stat'l analysis incl sensitivity & productivity. Construct and refine machine learning models. Oversee model performance using MLOps practices. Lead ongoing risk assessments & monthly metrics...
Loan Review Officer II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Assist Loan Review Department Manager in establishing goals, objectives, and plans for the department. Assist in implementing the tools and techniques needed to accomplish goals. Assist in the department's follow-up on identified issues. Independently assess credit quality. Evaluate accuracy and timeli...
Market Manager
Valley Bank - Park Ridge, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - Ridgefield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Millbrook, AL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - North Arlington, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Retail Market Manager
Valley Bank - West Palm Beach, FL
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Service Excellence Manager (Assistant Branch Manager)
Valley Bank - Montgomery, AL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager - Aventura
Valley Bank - Aventura, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Workout Officer
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Restructure problem loans by implementing an amortization plan based on the borrower's realistic ability to repay. Seek alternate means of loan repayment through the liquidation of collateral, when necessary, in an effort to protect the bank's interest. Reduce the overall degree of risk associated with Special Asset cre...
Zelle Operations Specialist
Valley Bank - Dix Hills, NY
Responsibilities include, but are not limited to: Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and REG E disputes. Reconcile Zelle General Ledger accounts, process adjustments, returns and recoveries. Utilize the Fiserv - Valley tools that sup...
CRE Comm'l Bnkg Relationship Mgr. - Orlando, FL
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
