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Team Member Customer Care - Part Time - Work At Home (OK, AL, GA Applications Only)
Academy Sports + Outdoors - Katy, TX
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Job Description: Education : High school diploma or equivalent required Work Experiences: • 6+ months exp...
WFM Forecast Analyst
ResultsCX - Remote, Remote, India
Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...
Talent Scout
ResultsCX - Pasig, NCR, Philippines
Description Talent Scout The Talent Scout role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring th...
WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
Sales Ops Support Specialist - Remote Mexico
ResultsCX - Hermosillo, Son., Mexico
Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement; essent...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Customer Service Advocate
ResultsCX - TGU, Francisco Morazán Department, Honduras
Description Join the Movement at ResultsCX! At ResultsCX, we're a vibrant community of innovators, dreamers, and doers. We thrive on creativity, collaboration, and a passion for excellence. If you're looking for a place where your ideas matter and your contributions are celebrated, look no further! Ready to embark on this exciting jour...
Employee Engagement & Wellness Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Employee Engagement Associate The Employee Engagement & Wellness Associate is responsible for implementing employee engagement and wellness initiatives at the site level. This includes driving communication, incentives, recognition, wellness programs, and retention efforts that contribute to a positive employee experience. We ...
Network & Communications Manager
SAIC - Washington, DC
Description SAIC is looking for an experienced Network & Communications Manager to join our team supporting the US government agency in the National Capital Region. The Network & Communications Manager has a pivotal role in being responsible for ensuring the seamless operation, security, and efficiency of the organization's various network and telephony services, with a ...
Sr. Sourcing Specialist
ResultsCX - Bengaluru, KA, India
Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...
Sr. Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...
Senior Manager – Process Excellence (Remote)
ResultsCX - Bengaluru, KA, India
Description Senior Manager – Process Excellence About the Role We're looking for a dynamic and results-oriented Senior Manager – Process Excellence with a passion for driving transformation, optimizing operations, and embedding a culture of continuous improvement. This role will serve as a key change agent within the organization, leverag...
HR Generalist
ResultsCX - Bengaluru, KA, India
Description Human Resources Generalist We are seeking a proactive and detail-oriented Human Resources (HR) Generalist to join our team. As an HR Generalist, you will play a key role in supporting both the site and the HR team by managing administrative duties, assisting with employee relations, and serving as a point of contact for HR initiatives. Acting as a li...
Sr. Sourcing Scout
ResultsCX - Lipa, Calabarzon, Philippines
Description Position Overview Proactively perform targeted searches generating candidate leads utilizing multiple recruitment tools and channels. Conduct extensive sourcing of passive candidates through research, relationship building, complex internet searches, and talent pool database searching in Talent Link and other databases. Mainta...
Customer Service Healthcare Representative - Statewide in Georgia
ResultsCX - GA
Description Give me the basics! Our Georgia Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their netwo...
