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Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I Hybrid Schedule: 2 Days in office & 3 days remotely Hours: Monday Wed- Saturday 3pm -12am EST WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity....
Lead Strategy Consultant - Product Owner
City National Bank - Newark, DE
LEAD STRATEGY CONSULTANT - Product Owner WHAT IS THE OPPORTUNITY? This role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, an...
Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus o...
Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus o...
Card Fraud/Servicing Lead
City National Bank - Newark, DE
CARD FRAUD/SERVICING LEAD Hybrid Schedule: 2 Days in office & 3 days remotely Tue-Sat 12p-9p ET WHAT IS THE OPPORTUNITY? The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud monitoring utilizing multiple systems, exercising jud...
Lead Client Services Officer
City National Bank - Newark, DE
LEAD CLIENT SERVICES OFFICER WHAT IS THE OPPORTUNITY? Oversee the City National Securities Investment Relationship Officers and Assistant Investment Officers supporting the Financial Advisors and licensed representatives of City National Securities. Provide training for Financial Advisors, Investment Relationship Officers, Assistant Investment Officers, and licens...
Payments Claim Specialist
City National Bank - Newark, DE
PAYMENTS CLAIM SPECIALIST WHAT IS THE OPPORTUNITY? The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-...
Manager I Operations
City National Bank - Newark, DE
MANAGER I OPERATIONS WHAT IS THE OPPORTUNITY? Leads Central Operations Teams in the delivery of New Client and Account onboarding. Responsible for supervising, planning, developing, managing and motivating colleagues involved in New Account operations. Responsible for building and maintaining relationships with internal and external customers; while providing e...
Project Manager III
City National Bank - Newark, DE
PROJECT MANAGER III WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project delivera...
Complaint Administrator
City National Bank - Newark, DE
COMPLAINT ADMINISTRATOR WHAT IS THE OPPORTUNITY? Responsible for reviewing complaints entered into the complaints tracker to determine if the complaint was responded to timely, adequately, and completely to resolve or conclude the complaint for the customer or consumer and insuring regulatory assignments are accurately documented. What you will do
Complaint Administrator
City National Bank - Newark, DE
COMPLAINT ADMINISTRATOR WHAT IS THE OPPORTUNITY? Responsible for reviewing complaints entered into the complaints tracker to determine if the complaint was responded to timely, adequately, and completely to resolve or conclude the complaint for the customer or consumer and insuring regulatory assignments are accurately documented. What you will do
Manager II Fraud Operations/Servicing
City National Bank - Newark, DE
MANAGER II FRAUD OPERATIONS/SERVICING WHAT IS THE OPPORTUNITY? Responsible for effectively managing, developing, mentoring and motivating colleagues and Supervisors involved in Card Servicing and Card Fraud Prevention functions that include back office fraud prevention operations and/or inbound and outbound fraud services. Responsible for ensuring the daily operat...
KYC Review Analyst- Ops
City National Bank - Newark, DE
KYC REVIEW ANALYST- OPS WHAT IS THE OPPORTUNITY? Conduct Enhanced Due Diligence background investigations for commercial loan borrowers in adherence with credit policy and compliance with BSA and USA Patriot Act. Responsible for the quality assurance and integrity of the "Know Your Client" (KYC) program on new and existing client relationships. Perform review and ...
Business Continuity Management Vendor Analyst
City National Bank - Newark, DE
BUSINESS CONTINUITY MANAGEMENT VENDOR ANALYST WHAT IS THE OPPORTUNITY? The Business Continuity Management (BCM) Vendor Analyst is part of the FLoD Business Continuity Management team. The BCM Vendor Analyst will assist with identifying critical Third-Party vendors to determine their roles and responsibilities as they align to the FLoD Business Continuity Plan. The...
Operations Specialist II International
City National Bank - Newark, DE
RECONCILIATION OPERATIONS SPECIALIST II WHAT IS THE OPPORTUNITY? Reconciliation performance and support for lines of business across Banking and Investment Services including Payment Operations, Capital Market Operations, Card Operations, Investment Operations, and others as assigned. What you will do Monitor assigned accounts and platforms t...
