Arizona Department of Economic Security Job - 35292717 | CareerArc
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Company: Arizona Department of Economic Security
Location: Phoenix, AZ
Career Level: Associate
Industries: Government, Nonprofit, Education




Your Partner For A Stronger Arizona


DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.


Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.




Division of Developmental Disabilities (DDD)

4000 North Central Avenue, Phoenix, Arizona 85012


Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.


The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Program Administrator for Support Coordination. This position is responsible for:

·        Through direct reports, provides leadership, direction, and guidance to approximately 1,000+ staff to effectively deliver statewide services to DDD members.

·        Through direct reports provide leadership, direction, and guidance of statewide programs, such as AZ Early Intervention Employment, and Network, as well as staff that collaborate with Department of Child Safety (DCS) and Office of Licensing, Certification and Regulation (OLCR).

·        Develops program policies and procedures to ensure the safety and effective delivery of services to DDD members.

·        Reviews/approves or disapproves statewide requests for services elevated to the Assistant Director FOCUS (computer system) service queue and residential request mailbox.


Knowledge, Skills, Abilities:

·        Knowledge of ADOA and DES rules, policies, and procedures related to work assignment

·        Knowledge of contemporary program values, models, and technology for the care, treatment, and training of persons with DD in home and community-based settings

·        Knowledge of principles and practices of management in a large multi-tiered, community-based service delivery system

·        Knowledge of Federal and State regulations governing the Title XIX Arizona Long Term Care System (ALTCS) and Arizona Health Care Cost Containment System (AHCCCS) requirements of state personnel/procurement rules and regulations

·        Knowledge of leadership principles, managerial practices and supervisory techniques

·        Skills in prioritizing among conflicting needs and organizational skills with emphasis on follow through

·        Skills in effective leadership

·        Skills in strong analytical, strategic, and problem solving

·        Skill in facilitating complex interdependent projects

·        Ability to manage conflict and resolve problems at the local office level. Establish and maintain effective working relationships/communication with diverse individuals and community groups, such as members, parents, professionals, elected officials, media and the general public

·        Ability to analyze complex situations accurately and quickly and adopt an effective course of action

·        Ability to plan, initiate, administer monitor and evaluate DD treatment and training programs

·        Ability to Coordinate and administer a network of home and community-based services to persons with DD through subordinate managers



·        Case Management Administrator/Manager who is an Arizona licensed registered nurse in good standing with a minimum of three years of management experience or a Social Worker with a minimum of three years of management experience; or who has a degree in Psychology, Special Education, or Counseling, with a minimum of three years' of case management experience and three years of management experience.  The Case Management Administrator/Manager must be located in Arizona to oversee all functions of case management.


Licenses and Certifications:

·        Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

·        Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.

·        The position will require the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.


Why Should You Apply?


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.


-      Affordable Health, Dental, Vision and Life and Disability Insurance

-      10 holidays per year

-      Paid Vacation and Sick time off - start earning it your 1st day

-      Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)

-      Contribute to, and participate in the Arizona State Retirement System

-      Ride Share and Public Transit Subsidy

-      Career Advancement Opportunities

-      Tuition reimbursement

-      Opportunity to work remotely (home office) on an ad-hoc basis




Apply through For questions about this career opportunity, please call Lashanda Brown at (602) 542-3814 or email [email protected]


Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602 771-2909. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.  


Equal Opportunity Employer/Program Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. Free language assistance for DES services is available upon request.


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