Paralegal, Veterinary Operations - Mars Veterinary Health Job Listing at Banfield Pet Hospital in Vancouver, WA (Job ID R-223263)

Description

As part of Mars—a family-owned business with 90 years of experience in pet care—Mars Veterinary Health is a globally-connected pet healthcare network that's united by purpose, powered by data, and driven by people. With 3,000 veterinary clinics made possible by 70,000+ Associates who care for 10M+ pets across 30 countries each year, we're creating seamless access to quality care at scale—from preventive and wellness to specialty and emergency—and at every stage of a pet's life. Together, we're advancing our Purpose—A BETTER WORLD FOR PETS—and supporting a thriving future for the veterinary professionals who make pet healthcare possible.

This role requires Associates to work out of a MVH hub location in North America.

Why This Role Matters:

The Paralegal, Veterinary Operations supports our legal function's regional Veterinary Operations Center of Excellence & Deployment (CoE&D) with North American business units including Banfield, BluePearl, and VCA. This role will provide regulatory and operational legal support to veterinary hospital operations across multiple jurisdictions in North America. 

The Paralegal will assist with legal research, litigation management as needed, document preparation, regulatory filings, contracts, and compliance tracking. The Paralegal, Veterinary Operations has experience supporting legal work in a healthcare, veterinary, or regulatory setting, and enjoys working collaboratively in a dynamic, fast-paced environment that prioritizes animal care, medical excellence, and legal compliance.

You Will:

• Support the Senior Counsel and broader legal team on legal and regulatory issues affecting veterinary hospitals and clinical operations. 
• Conduct legal and regulatory research on veterinary practice acts, licensure rules, controlled substances compliance (DEA, Health Canada), and other clinical regulations across U.S. states and Canadian provinces. 
• Track and maintain regulatory requirements for veterinary licensure, facility registrations, controlled substance certificates, and other compliance obligations. 
• Prepare, review, and maintain memoranda, guidance documents, SOPs, and regulatory filings under attorney supervision. 

• Assist in managing and responding to state/provincial veterinary board inquiries, audits, or investigations. 
• Support legal intake processes, triaging field and corporate requests and routing them appropriately. 
• Assist in preparing materials for internal legal education sessions, including slide decks and compliance toolkits. 
• Maintain internal databases, calendars, and documentation related to hospital compliance activities, board matters, and legal inquiries. 
• Collaborate with Compliance, Clinical, Risk, and Field Operations teams to support issue resolution, documentation, and project tracking. 
• Contribute to knowledge management initiatives by organizing legal guidance materials and maintaining an internal legal resource library. 
• Live and exemplify the Five Principles of Mars, Inc. within self and team. 
• Other job duties as assigned. 

Your Experience Should Include:

• Bachelor's degree or Paralegal certificate preferred
• 5 years of paralegal or legal assistant experience, preferably in a healthcare, veterinary, regulatory, or multi-unit environment. 
• Familiarity with veterinary regulatory frameworks, or willingness to learn (e.g., AVMA guidelines, DEA rules, VCPR requirements, provincial veterinary acts). 
• Strong legal research and writing skills with the ability to translate complex regulatory issues into practical summaries. 
• Excellent organizational and time management skills with a high degree of attention to detail. 
• Ability to manage multiple priorities and deadlines in a fast-paced, remote-friendly legal environment. 
• Proficiency with Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Excel); experience with legal operations platforms a plus. 
• Preferred: Experience supporting hospital operations, clinical compliance, or regulatory law in the veterinary or healthcare sector. 
• Preferred: Familiarity with DEA licensing, controlled substances, or state/provincial veterinary boards. 

Hourly Range: $33.46 – $60.13

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

What We Offer You:

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

• Ability to work at a computer for long periods of time.
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.