Description
Summary of Position:
The Monitor Technician (MT) utilizes basic knowledge of basic cardiac interpretation to recognize cardiac arrhythmias and notify licensed staff. The MT provides routine clerical support, answers phones, routes callers and relays messages and manages all departmental documents and ensures availability of supplies and the maintenance of equipment. The MT supports the efforts of the Intensive Care Unit (ICU) through identification of arrhythmias, management of patient medical records to include preparation, filing and dismantling following discharge in the EMR computer charting system.
Qualifications
Education:
• High School Diploma or GED preferred
• Successful completion of a Basic Cardiac Monitoring or EKG Interpretation Course and/or successful testing of cardiac rhythm interpretation skills required.
Experience:
• Basic Cardiac Monitoring Interpretation experience preferred
• Previous computer experience and database management preferred
Knowledge/Skills/Abilities:
● Must pass ECG interpretation test during interview process and on an annual basis
● Sufficient computer skills are required to document, enter information into the electronic medical records system, and complete annual and required online education modules.
● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred
● Coordinate and prioritize tasks, maintaining daily flow of the unit in a complex, rapidly changing environment
● Communicate with staff, families, and other departments utilizing effective communication skills
● Effectively coordinate communications involving incoming calls, pages and nurse call light system
● Coordinate admissions, discharges and transfers of patients and maintains medical records and release of information for continuation of care
● Effectively manage various administrative tasks such as entering patient charges, ordering supplies, and other duties as assigned
● Demonstrate a high level of attention to detail which is critical when dealing with patient care
● Recognize possible issues and acts proactively to avoid a negative impact
● Able to appropriately process the flow and events occurring within the unit
● Functions in role of Patient Safety Technician as assigned by Nursing Supervisor or Nurse Manager
● Other duties as assigned
Certifications/Licensure:
● Current CPR/BLS certification by the American Heart Association (BLS for the Healthcare Provider) or ability to obtain prior to start date
● Cardiac (ECG) Monitoring certification
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
● The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
● Lifts, positions, pushes and/or transfer patients.
● The employee must be able to lift and/or move a minimum of 50 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Routine Hospital/Healthcare & Office/Administrative conditions.
● Contact with patients and guests under a wide variety of circumstances.
● Regularly exposed to the risk of bloodborne diseases.
● Exposure to infections and contagious disease.
● Exposed to hazardous anesthetic agents, body fluids and waste.
● Subject to hazards of flammable and explosive gases.
● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations.
● Subject to pressure due to irregular hours, frequent interruptions and stressful situations due to multiple demands.
● Occasional travel to various health system locations.
Essential Functions
1. Provides consistently exceptional care at all times.
2. Observes and accurately interprets telemetry tracing, identifying abnormal rhythms, and immediately notifying appropriate licensed staff. Measures and documents heart rhythm pattern.
3. Monitors heart rhythm pattern of patients in special care unit of hospital to detect abnormal pattern variances, using telemetry equipment.
4. Reviews patient information to determine normal heart rhythm pattern, current pattern, and prior variances.
5. Informs supervisor or RN on duty of variances to initiate examination of patient.
6. Answers call lights via the nurse call system, supports other medical staff in provision of care
7. Performs routine clerical duties, prepares and manages patient medical record and respectful communication with patients, families and the healthcare team, using excellent interpersonal skills
8. Ability to adapt to a rapidly changing environment
9. Ability to quickly and appropriately prioritize tasks and manage interruptions
10. Ability to multi-task with multiple requests being asked at once
11. Complete work timely and accurately.
12. Work effectively and collaboratively within a team environment
13. Demonstrate exemplary telephone etiquette
14. Takes active role in shared governance including committee membership, task force contribution and staff meeting attendance
15. Responds to the needs of the department by performing other duties, as necessary.
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