Description
*Looking for specifically a Pharmacy Tech or Pharmacist
JOB PURPOSE OR MISSION: Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems. Serves as a resource person between I/S and Patient Care Areas for the daily operational issues of hospital's clinical systems.
PERFORMANCE CRITERIA
CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
PERFORMANCE STANDARDS:
• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers
CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.
PERFORMANCE STANDARDS
• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
PERFORMANCE STANDARDS
• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
• Upholds the ethical standards of the organization.
CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.
PERFORMANCE STANDARDS
• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
• Initiates or redesigns to continuously improve work processes.
• Contributes ideas and suggestions to improve approaches to work processes.
• Willingly participates in organization and/or department quality initiatives.
CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.
PERFORMANCE STANDARDS
• Effectively manages time and resources
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
• Consistently looks for and uses resource saving processes
CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
PERFORMANCE STANDARDS
• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
• Employee proactively reports errors, potential errors, injuries or potential injuries.
• Employee demonstrates departmental specific patient and employee safety standards at all times.
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS include, but are not limited to:
1. Functions as clinical liaison between IS Department and Patient Care Areas.
PERFORMANCE STANDARDS:
• Provides education to clinical staff regarding Information System's clinical applications.
• Assists clinical staff in identifying cause and solution to computer issues.
• Collaborates in development and distribution of information to clinical staff.
• Provides cross-training for other members of the IS staff with regard to clinical information systems.
• Works with patient care departments in identifying enhancement and/or change requests for applications; works with I/S technical staff to determine feasibility of requests and communicates back to departments expected outcomes.
2. Provides clinical expertise in evaluation of computer programs and applications; and supports implementation and maintenance of clinical information applications.
PERFORMANCE STANDARDS:
• Performs master file and table maintenance for assigned applications.
• Works collaboratively with both internal and external technical experts to ensure programs and applications meet the needs of an interdisciplinary group of end users.
• Works with I/S technical staff in development of education, literature and training programs to optimize end users' ability to interact effectively with programs and applications.
• Maintains daily functions of clinical applications.
• Participates in testing of systems or applications before implementation to ensure functionality.
• Assists in establishing and maintaining effective and efficient security of applications, based on “real world” use within BRGMC.
• Maintains knowledge of current technology in the healthcare environment.
3 Performs all other duties as assigned.
EXPERIENCE REQUIREMENTS
Clinical experience in healthcare environment, bedside patient care preferred (3-5years).
Greater 2 years experience in clinical or healthcare informatics
EDUCATIONAL REQUIREMENTS
Current Louisiana license as clinical professional - Pharmacist or Pharmacy Tech required
SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Experience with personal computers (2-3 years) (ex. e-mail or internet).
PC hardware troubleshooting experience helpful.
HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.
SAFETY REQUIREMENTS:
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand washing for all age groups.
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