Assistant Director of International Student Advising & Engagement Job Listing at Bellevue College in Bellevue, WA (Job ID 13315)

Description

Position Summary  

The Assistant Director of International Student Advising and Engagement (ADISAE) reports to the Director of International Education and supervises full-time International Student Advisors and International Student Engagement Program Manager. This position is responsible for improving international students' retention by developing and implementing comprehensive academic, immigration advising and culturally responsive support services with goals to increase student completion and satisfaction rates. 

The position serves as the Principal Designated School Official (PDSO) and is responsible for ensuring full compliance with all aspects of the F-1 regulations, reporting, and updating all reportable events in a timely manner in the Student and Exchange Visitor Information System (SEVIS) including I-17, preparing for recertification process to maintain college's approval status. The ADISAE supports the director in managing department operations, designing, implementing, and evaluating high impact programming and support services for international students. 

The ADISAE is expected to serve as additional support to assist students and the general public without appointments in-person during the International Education's (IE) office hours. The position requires to work occasional evening and weekends to oversee student engagement activities and as directed by the director.

Pay, Benefits & Work Schedule  

Position Salary Range: $67,669 /year - $94,737 /year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $74,436 based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position may be eligible for the overtime provisions of the Fair Labor Standards Act; salaries below the WA State Salary Threshold is eligible for overtime pay.

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

International Education (IE) provides primary support for students on F-1, J-1, and some other non-immigrant visas who plan to enroll in college-credit classes, International High School Completion (IHSC), Bridge Pathway, International Business Professions (IBP), Intensive English, and short-term customized programs. IE services include international marketing and recruitment, admissions, advising (academic, F-1 visa regulations, and cultural), class enrollment, accident and sickness medical benefit matters, student engagement, and housing referrals. IE works with on and off-campus partners to develop and deliver international student programs that support student success, retention, and program completion. In addition, IE acts as a liaison between Bellevue College international students, faculty, administrators, and the U.S. Department of Homeland Security.

Essential Functions  

International Advising and Engagement Management 

• International Student Advising: 
• Maximize students' access to advisors by offering walk-in advising sessions, ensuring adequate staffing, and reviewing caseloads. 
• Conform to the College's Academic Standing procedures by updating department specific academic intervention requirements and ensuring advisors follow up with the students in a timely manner to apply appropriate intervention. 
• Act as a back-up to update I-20 and ctcLink data for students changing education level. 
• Coordinate and facilitate the quarterly new student orientation. 
• In consultation with the Director of IE, update and document internal procedures relative to advising and engagement as well as the duties performed by the Principal Designated School Official (PDSO) and the Designated School Officials' (DSOs).  
• Create communication plans and contents to send to students in preparation of enrollment/payment related activities. 
• Provide updated advising and immigration content for the IE website. 
• Act as a back-up advisor and International Student Engagement when direct-reports are on leave or assist students needing urgent or unscheduled advising assistance. 
• International Student Engagement: 
• Train the International Student Engagement Program Manager with developing cost estimates for quarterly IE-led student activities, ensuring timely fee-collections and refunds, and monitoring allotted budget for the Global Leaders' annual wages.  
• Ensure all activities are conducted in a safely manner following the college's policies and procedures. 
• Serve as an overall supervisor for the department-led annual events such as International Education Week (IEW) and International Night.  
• Provide updated contents under the “Current Students” and “Housing” sites on IE's website.

• System and Data Management:

• In collaboration with the IE's data specialist, work with Terra Dotta (TD) and/or BC ITS to maximize the product functionality such as batch system.
• Increase accuracy of data shared among critical systems including Terra Dotta, ctcLink, Target X and SEVIS. 

Leadership & Supervising the IE Advising and Engagement Team 

• Supervise full-time classified staff. Manage work schedules, approve/deny leave requests, hold regular check-ins, identify training needs, and conduct annual performance evaluations. 
• Working closely with the director to set clear retention initiatives, benchmark, and measurements to support the department's goals. Track and share progress report regularly. 
• Working with the director, identify and facilitate collaboration with internal and external partners to ensure IE services are in alignment with the regulations. 
• Set expectations and train the International Student Engagement Program Manager (ISEPM) to lead the Global Leaders (GLs) program and GL-led activities. 
• Lead the advising and engagement team meeting, post meeting minutes in the IE SharePoint.
• Attend the IE management team meeting and bring issues and ideas from the Advising and Engagement team for consideration and implementation. 

CARE Team & Early Alerts

• Represent the department in the CARE team and follow up on cases involving international students. 
• Monitor Early Alerts daily and assign advisors to follow up as needed.  

Principal Designated School Official (PDSO)

• Perform all PDSO duties such as updating I-17, completing the recertification in a timely manner, and perform PDSO-specific corrections. 
• Stay current with regulatory updates and make recommendations on adjusting IE services as needed.

Other

• Perform other duties as assigned.

Minimum Qualifications  

• Bachelor's degree from an accredited institution; relevant years of experience can be substituted on a year-for-year basis.
• Five (5) years of Designated School Official (DSO) experience preferably at higher education setting
• Two (2) years of academic advising experience at a higher education in the USA. 
• One (1) year experience in supervising student clubs or affinity group. 
• Demonstrated ability to attention to details, strong organizational and problem-solving skills.
• Demonstrated ability to write and speak persuasively in business settings.  
• Ability to remain organized and productive in a fast-paced environment with frequent interruptions. 
• Proficient in MS Suite and ability to learn new programs.  
• Must be a U.S. citizen or a permanent resident to serve a Designated School Official. 
• Ability to work on-campus at least 4 days a week and occasional evenings and weekends.

Preferred Qualifications  

• Master's degree from an accredited institution.
• Two (2) years of supervisory experience of professional staff including hiring, training, and conducting performance evaluation.
• Three (3) years of Principal Designated School Official (PDSO) experience in the last ten years preferably at higher education setting. 
• Experience with Terra Dotta, PeopleSoft (ctcLink), and Salesforce (Target X)

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 12/5/2023 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College
• Complete Job Questionnaires if applicable

Contact: 

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

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