Front Desk/Testing Assistant, Disability Resource Center Job Listing at Bellevue College in Bellevue, WA (Job ID 14838)

Description

Position Summary  

The Front desk/ Testing Assistant position works closely with the Testing Coordinator and the Front Desk Program Manager to provide test proctoring and the reader/ scribe accommodation to students and support front desk tasks. These roles work to directly fulfill the accommodations for students and coordinate their fulfillment.

This position supports the college¿s overall mission through their work within the Disability Resource Center: We strive to create a vibrant campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, pluralism is promoted in all aspects of college life. By enriching student life through leadership opportunities, personal learning, and cultural experiences, we are committed to building a pluralistic and diverse campus community that fosters creativity, innovation and student success.

Pay, Benefits & Work Schedule  

Position Salary Range: $40,812/year - $54,168/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

 

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Disability Resource Center provides disability accommodations to disabled students according federal and state law. This ensures that disabled students have equal access to all of the services and benefits of education at Bellevue College. The Disability Resource Center reports to the Dean of Student Support in the Student Affairs division.

The program serves as a reference for Bellevue College faculty and staff, offering information and training in disability, disability justice related issues, and promoting inclusion in academics, the workplace, and in the community.

Essential Functions  

Test Proctoring

• Set up exams upon student arrival.
• Use MyDRC database testing features to confirm faculty test instructions, ensure accommodations are met, and schedule exams.
• Proctor exams utilizing camera software, ensure test integrity, report academic dishonesty to faculty and conduct officer.
• Assist students with exam questions and needs.
• Update Testing computers, check for ITS needs.
• Collect completed exams, return exams per specific faculty instructions.
• Prepare exams for the following day.
• Prepare and wrap up Testing Center space for quarter start and end.

Front Desk Support

• Coverage of Front desk: greeting students, staff, faculty and other visitors, providing effective customer service, answering phones, answering emails.
• Assist students arriving for exams.
• Assist students with Access Forms, Test Scheduling, Scheduling with Access Specialists.
• Data entry for accommodation usage MyDRC/ AIM (Accessible Information Management) Database and Excel.
• Record all student interactions in MyDRC/ AIM (Accessible Information Management) database.
• Monitor snack drawer levels and usage and refill as needed.
• Assist students using study rooms with technology support, and any supplies needed. Refer students to Access Specialists for accommodation concerns.
• Schedule Access Meetings.
• Complete archive and deletion database under task delegation of Front Desk Program Manager.

Reading/Scribing

• Read exam to students with testing reader accommodation.
• Scribe (write) for students with scribe accommodation on exams.
• Scribe for students in classroom (take detailed notes on lecture, scribe any in-class work).
• Maintain test integrity, report academic dishonesty to faculty and conduct officer.

Assist Accommodations Coordinator and Front Desk Assistant

• Assist with note taking, furniture, and Alternative Format accommodations work

Other

• Duties as assigned

Minimum Qualifications  

• High school diploma. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.
• One (1) year of experience in an office or retail setting.
• One (1) year of professional experience with software programs Microsoft Suite and Adobe Acrobat.
• Effective customer service skills.
• Effective ability to prioritize competing tasks.
• Effective reading and writing skills.
• Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment.

Preferred Qualifications  

• Bachelor¿s degree.
• One (1) year of experience working with disabled customers and/or students.
• Effective understanding of math and science books at the college level.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 5/30/2025 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

 Apply on company website