Bob's Discount Furniture Job - 44758034 | CareerArc
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Company: Bob's Discount Furniture
Location: Taftville, CT
Career Level: Entry Level
Industries: Retail, Wholesale, Apparel


The Quality Assurance Inspector ensures that products manufactured by their vendors meet industry standards and the standards of Bob's Discount Furniture's Compliance Manual. Their goal is to assure that products can withstand regular use and that products work as intended.

Major Duties and Responsibilities

  • Serve as front line quality control inspector by periodically monitoring returning merchandise to determine root cause of defect (handling, manufacture, and packaging).
  • Recognize problems or issues in a timely manner with either equipment, materials, process or personnel and report information.
  • Assist in the receiving, review and shipments of sample and production merchandise.
  • Understanding business process management and business requirements of Quality Control, Parts and Merchandising to enhance all business functions including Customer Service, Delivery and all aspects of Distribution.
  • Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
  • Travel to multiple locations to ensure business requirements are met.

Knowledge, Skills and Abilities

  • Ability to communicate effectively and utilize communication tools appropriately.
  • Demonstrated analytical and problem solving skills.
  • Ability to effectively manage one's own time especially with respect to project deadlines.
  • Capable of identifying root cause and managing towards an improved process.
  • Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing , and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Desired Qualifications

  • High School Diploma or Equivalent
  • Proven successful track record of outstanding customer service abilities
  • Proven successful track record of self-management and multi-tasking

Equal Opportunity

It is policy of Bob's Discount Furniture, LLC, to provide equal employment opportunity to all

employees and applicants for employment. No person shall be discriminated against or harassed

because of race, religion, color, sex, age, national origin, handicap, disability, citizenship, veteran

or military status, or any other protected status in accordance with federal and state law and is

committed to reasonably accommodating qualified persons with disabilities to enable them to

perform the essential duties of their position.

Americans Disability Act (ADA)

  • Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance,
  • crouch, push and handle and move items weighing up to 50 Ibs. without assistance
  • Ability to move throughout all areas of the distribution centers, call centers and stores
  • Stand or sit continuously to perform job functions
  • Visually able to perform job functions

Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

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