B2B Support Associate Job Listing at Circle K in Raleigh, NC (Job ID R420336)

Description

Job Description Summary

This associate will be responsible for performing early call sales and administrative duties in accordance with department and company objectives for Circle K.  This includes, but is not limited to sales, research, scheduling, and communicating with potential customers.

Job Description

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

• Maintains accurate records of all sales activities including sales calls and follow-up activities including the use of Salesforce to maintain accurate records.
• Handling outbound calls in a professional manner
• Distribute driver incentives to customers and update records in Salesforce
• Manage inventory for tradeshows and work with external vendors to order appropriate items
• Submit and process invoices as needed
• Utilize multiple applications/systems to work efficiently and in a timely manner.
• Demonstrate effective and professional oral and written communications with customers, department personnel and management
• Multi-tasking, listening, inputting data, probing, providing solutions when needed

Performs a variety of other projects and tasks as assigned.

JOB REQUIREMENTS:

High School Diploma

Salesforce experience a plus

Communication skills – able to build rapport over the phone with external customers and in person with internal customers and peers

Excellent Product and Process knowledge

Time management and work prioritization skills

Handles complex or unusual situations with ease

Identifies and takes action to improve process or situation

Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners, and Leadership

Must successfully pass a background investigation

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Working conditions inventory of the position includes:

• The noise level in the work environment is usually moderate at a normal range.
• The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
• Work may occasionally include travel, long hours, weekends, and holidays.
• Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position.  The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description.  As with all positions, the responsibilities and duties of this position may change.  The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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 Apply on company website