Description
JOB TITLE: Manager, Loyalty Promotions
COMPANY: Alimentation Couche Tard
DEPARTMENT: Global Marketing
FLSA STATUS: Non-Exempt
REPORTS TO: Director, Loyalty
LOCATION: Charlotte, North Carolina.
Internal applicants able to remain in their BU.
Who We Are
At Circle K, our mission is simple: we want to make journeys easier and more enjoyable for our customers. We make everyday moments brighter by delivering thoughtful lifts along the way. We make journeys easier by offering fast and friendly service. We get the on-the-go lifestyle – that's why we take extra steps to brighten peoples' days and make quick stops easier. We are part of communities across North America, Europe, Asia, and the Middle East, helping us grow into one of the world's leading convenience and fuel retail businesses. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there.
Join Our Team!
We're looking for a talented individual with an analytical and detail-oriented mindset to join our loyalty team in Charlotte, North Carolina. As we continue to grow our business, we are looking to expand our team as well as our loyalty offerings and personalization capabilities. You'll be at the center of this transformation, working together with our team to help improve our loyalty experience to drive growth across the business.
The role requires a high level of analytical and process management skills as well as a talent for working in a close-knit environment. You'll need to understand the art and science of promotions. This role will require interfacing and working with multiple functions across North America, making this position a great opportunity to learn many aspects of the business while putting your skills to work.
Our ideal candidate would be:
1. Promotions & Analytics guru – you have experience in an analytical role, whether it be in marketing, merchandising, or elsewhere. You know the different cogs that make a retailer run and how to focus on the right metrics to help meet loyalty promotions objectives.
2. Person of Action – you are the quintessential go-getter. You know how to navigate the organization to get things done. Learning new tools, creating a new standard, and executing a plan to perfection gets you excited about your job each and every day.
3. Traffic Manager – able to manage the end-to-end loyalty promotions process. You can work across internal and external partners, geographies, and levels across the organization to ensure the best-in-class promotions are being offered to customers.
What You Will Do
Here are just a few ways that you'll help make journeys better:
- Serve as a liaison between Loyalty and Merchandising with a focus on the coordination of personalized offers.
- Own the loyalty offer management process to drive consistent execution of program branding, campaigns, and promotions across channels.
- Proactively develop processes, tools, and other means to efficiently manage the loyalty promotions process.
- Assist the organization with the development of loyalty promotions, including personalized offers.
- Forecast and recommend how to enhance submitted loyalty promotions.
- Ensure proper setup and execution of loyalty promotions.
- Ensure compliance with promotional requirements, policies, and regulations.
- Measure and report out on results to optimize loyalty campaigns and promotions.
- Serve as the primary contact with the Rebates team for loyalty promotions.
What You Need
We want you to join our team! Here's what we're looking for:
- Knowledge of marketing and store systems required to implement promotions and campaigns.
- Must be able to adapt to rapidly changing environment, manage multiple priorities, possess strong analytical skills, and meet deadlines.
- Highly collaborative and results-driven.
- Excellent attention to detail and a high motivation to learn.
- Fast-learner, eager to dive in and bring relevant experience to a new role.
- Problem-solver with excellent written and verbal communication skills and attention to detail.
- Time-management skills with the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
- Retail knowledge is a must; strong understanding of the convenience store industry is preferred.
- Bachelor's degree in business or related field preferred. Other combinations of job-related experience and education that meet the requirements may be substituted.
- Five+ years of retail business experience or more preferred.
- Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented. Ability to communicate (orally and in writing) in English.
What's in it for you!
Our job openings in stores and offices allow you to grow quickly within a global company, while benefiting from a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here are some of the attractive benefits we offer:
- Competitive Salary plus eligible for annual bonus payment
- Complete benefits packages (medical, dental, 401k, employee stock plan, etc.).
- People Perks which allows for great discounts on food and fuel.
- Vacation / PTO time
- Work in a collaborative, dynamic and high performing team.
- Work for a leading, innovative, and growing company in convenience stores operations.
- Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner.
- Tuition reimbursement of $5,000 per year.
- Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.
INTERESTED?
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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