Description
Job Description
JOIN OUR TEAM
Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there.
Senior Manager, Sales Leadership and OperationsType of Employment: Permanent
Location: Our office in Stockholm, Copenhagen or Oslo
Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)
THE ROLE
Reporting to the Global Director Sales & Commercial Excellence Transformation within our Commercial Development team, Senior Manager of Sales Leadership and Operations will be responsible for driving the transformation to our global sales and commercial excellence agenda, optimizing our sales operating model and building strong sales leadership capabilities. The role will involve analyzing best practices, identifying gaps in the sales operation, overseeing sales operations, utilizing data analytics and lead CRM initiatives. This entail optimization of our operation related to marketing, sales, and customer engagement to enhance our competitiveness, revenue performance and profitability. The role will have key responsibility for our commercial operating agenda across our global B2B operations in US and Europe. The responsibilities will span various aspects and business critical transformations to improve our sales operation across our global footprint.
You will lead a team of highly competent colleagues to support our local sales teams in US and Europe. In the position you will be working closely with our sales teams to identify customer needs, address concerns, and provide solutions that drives customer satisfaction and sales efficiencies.
WHAT YOU'LL DO
Here are ways that you'll help make journeys better:
Lead a team of sales operation and excellence colleagues.
Lead the global sales and commercial excellence agenda by analyzing and documenting best practices in the Business Units, identifying gaps in the sales operation, and implementing new and more effective ways of working.
Oversee all aspects of sales operations, including forecasting, pipeline management, and performance tracking.
Implement and optimize sales processes and systems to improve efficiency and effectiveness.
Utilize data analytics tools to gain insights into sales performance, market trends, and customer behavior. Use this information to make data-driven decisions and optimize sales strategies.
Lead initiatives to ensure CRM solutions and sales tools are fully aligned with the sales operating vision.
Lead training initiatives to our sales organization for Sales Leadership way of working and new sales leadership methods.
Assist Business Unit sales teams with ongoing sales process and customer engagement support.
Identify and define new digital solutions & systems that is required to lead our sales process transformation into an even more impactful digital engagement with our customers.
WHAT YOU'LL NEED
We want you to join our team! Here's what we're looking for:
Experience in an international sales environment, with the ability to analyze and identify sales best practices and development requirements based on concrete sales and support experience.
Proven work experience in a sales leadership position and/or senior commercial excellence role, with experience working with CRM solutions (preferably Salesforce).
Strong understanding of B2B commercial, sales, and service, with the ability to turn strategic perspectives into concrete sales efficiencies and operational business improvements.
Strong problem-solving skills, track record of delivering excellent results within tight timelines, excellent communication and cooperation skills, and high proficiency in PowerPoint and Excel.
Strong analytical skills to interpret and leverage customer data and insights.
Bachelor's degree or higher in a relevant field.
This role is an exciting opportunity to shape the customer-centric direction of our organization. If you are a strong executor with a passion for sales and driving sales, we invite you to join our team and make a significant impact on our customer engagement and business growth.
WHY WORK WITH US
Our office employment opportunities offer you career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here's some of the exciting perks we offer:
Alimentation Couche-Tard is a proud receiver Gallup Exceptional Workplace Award (GEWA) for 3 years in a row.
Complete benefits packages (health insurance, pension contribution etc.).
Possibility to enroll in stock purchase plan.
Employee discount on fuel and in our stores.
Paid time off plan including vacation, sick days and personal days.
Work in a collaborative, dynamic, high performing and diverse team.
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.
Hybrid work to allow a sustainable work-life balance.
At Circle K, our culture is shaped by our team members and how we treat each other. Our guiding principles are the core values we live by and inform all our actions and business decisions. You can find them at Values and Culture | Circle K. We hope they resonate with you and look forward to discussing them during your interview.
INTERESTED?
We encourage you to apply by May 31, 2024 The candidates will be reviewed on continuous basis.
You don't meet all the necessary qualifications? At Circle K, we are fully committed to creating a diverse, inclusive, and genuine work environment. Therefore, if you're enthusiastic about this role but your background doesn't perfectly match every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Contact person:
Mogens Tirsgaard
Global Director Sales & Commercial Excellence Transformation
e: MOGTI@CIRCLEKEUROPE.COM
Only applications received through our online system will be considered, not via e-mail. We are looking forward to your application!
We know great companies are built from within, by great people like you. Come grow with us!
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