
Description
COLLATERAL CONTROL SPECIALIST WHAT IS THE OPPORTUNITY? The Warehouse Collateral Control Specialist is responsible for reviewing the warehouse collateral packages for accuracy, updating the warehouse system to record the receipt of the collateral, safeguarding the assets, preparing the collateral for shipment to the investor and processing repayments of investor funds. At the Senior level, will also be responsible for distributing workload and monitoring temporary staff, updating and releasing the MERS MIN number in both the warehouse system and the MERS, closing agent validation functions and back up support for the loan funding process. WHAT WILL YOU DO?
- Track, review, and document the receipt of loan collateral packages
- Confirm the accuracy of the collateral to the initial funding request
- Resolve discrepancies with client and follow up on Notes missing or requiring corrections
- Maintain collateral in fireproof vault
- Review client's shipping requests for accuracy
- Process collateral documents for delivery to investor
- Record tracking information in the warehouse system
- Review Investor repayments and process in the warehouse system
- Review the accuracy of repayments by comparing the investor purchase advice to the incoming wire
- Resolve repayment discrepancies and obtain appropriate exception approvals, as needed
- Assist in general office support
- Maintain performance levels consistent with established Bank policies
- Maintain professional, ethical, and courteous relationships with both internal and external customers
- Complete Bank training courses as required
- H.S. Diploma
- Minimum 2 years of experience working in warehouse lending operations or mortgage banking
- Minimum 2 years of experience with Microsoft Outlook, Word and Excel
- Excellent customer service skills (ability to interact with both external and internal customers)
- Ability to prioritize and complete multiple tasks within established time frames while maintaining a focus on quality
- Ability to work collaboratively with peers, company managers, and customers in a team environment to attain common goals
- Strong interpersonal skills and an ability to maintain cordial and professional relationships with customers and co-workers
- A quick learner with strong problem solving skills and attention to detail
- General office skills: Word, Excel, email, fax/scanner
- Open to training/willingness to learn
WHAT'S IN IT FOR YOU? Compensation Starting base salary: $20.28 - $30.42 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
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