Company: City National Bank
Location: Newark, DE
Career Level: Associate
Industries: Banking, Insurance, Financial Services
Description
Strategy & Transformation Analyst
WHAT IS THE OPPORTUNITY? The Strategy & Transformation Analyst is responsible for working closely with business, technology, and risk partners to develop and deliver transformation projects. The Analyst will need to engage in a combination of self-directed learning and guided discovery to gain in-depth understanding of commercial banking strategy, product offerings, and end-to-end servicing and ops processes. On any given project the Analyst is expected to take ownership of project deliverables (like business requirements documents, data analyses, process maps, or executive briefing decks) and work closely with project leaders to support the rapid development of strategy proposals and well-managed delivery of transformation projects.
Banking and Investment Services Division
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
What you will do
- Partner with process owners to develop business cases targeting improvements in risk management, efficiency, and Client and/or Colleague Experience.
- Create requirements documents, process maps, and high level solution designs.
- Analyze data sets to identify patterns and opportunities.
- Create executive-ready presentation materials.
- Serve as a subject matter expert to product teams delivering product enhancements.
- Deliver projects in a matrixed, cross-functional environment.
Must-Have*
- Bachelor's Degree or equivalent
- Learning and growth mindset
- Excellent communication skills and a knack for teaching
- 2 years of experience in an analyst role developing business requirements documents, completing process analyses, delivering business-ready insights from complex data sets, or designing product/process enhancement proposals
- High comfort level with PowerPoint and Excel
Skills and Knowledge
- Experience in Financial Services or Banking industries preferred
- Familiarity with regulatory Policy, Procedure, and Control frameworks preferred
- Experience in a Scaled Agile (SAFe) environment preferred
- Experience with advanced data analysis tools like SQL or Python
- Experience with Visio
- Broad knowledge of project management preferred
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. #LI-ST1 #CA-ST
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