Application and Infrastructure Analyst I! Job Listing at City of Edmonton in Edmonton, AB (Job ID 53156)

Description

Join our team as an IT Applications Specialist II and become a key contributor to the City of Edmonton's emergency dispatch technology. This role focuses on the end-to-end delivery, design, and maintenance of mission-critical applications that operate 24/7. You'll use your deep technical expertise to solve complex problems across a diverse solution environment that combines a variety of specialized public safety systems and technologies. If you're a proactive problem-solver with a passion for public safety, we want you on our team.

What will you do?

• Lead the technical solution design for key applications from concept through to delivery, which includes defining technical requirements, creating functional designs, and providing accurate work estimates to support overall project plans
• Act as a specialized resource with deep skills in the team's specific technologies; this work involves complex technology requirements which are generally not well-defined, require thorough analysis, ingenuity, and problem determination to develop and deliver current technological solutions
• Applies technical expertise to operational procedures. Manages infrastructure tools, contributes to maintenance plans, and identifies operational problems
• Monitor and respond to application or infrastructure-related issues that impact application performance; perform diagnostic and problem-solving activities to implement remedial procedures as required
• Creates and documents test cases, scripts, and regression packs. Interprets test results and maintains a defect register
• Maintains awareness of new technology. Researches and recommends new technologies, and designs and monitors automated processes
• Provides guidance on methods, tools, and standards. Reviews and improves their usage
• Tracks, logs, and corrects configuration information. Verifies changes and performs audits to ensure accuracy
• Performs other related duties as required
• Collaborate closely with the Team Lead by providing regular progress updates, escalating critical issues as required, and making recommendations for improvements to technology, standards, and team efficiency