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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

Are you an expert in core IT infrastructure systems, with a strong focus on Directory Services and its integrations? Join us as an Application & Infrastructure Analyst! You'll apply your in-depth knowledge of technologies such as Active Directory, Microsoft Azure Arc, Microsoft  Entra ID, Multifactor Authentication, Hardware Security Modules, Certificate Management, and Privileged Access Management to tackle the City of Edmonton's most challenging problems.This role requires significant experience in designated technologies, including deep knowledge of critical IT systems and an understanding of integrations with adjoining technologies or applications. These adjoining technologies include virtualized environments using VMware products, Network Services, Domain Name Service (DNS), Database Servers, and all other Windows Servers. Leveraging your expertise across the entire technology stack, you will contribute to system and infrastructure designs, helping to ensure a secure environment for the City's business

What will you do?

  • Drive the design, delivery, and maintenance of large-scale IT systems and complex enhancements
  • Act as a subject matter expert in multiple areas, with a strong focus on Microsoft Active Directory, Microsoft Azure Arc, Microsoft Entra ID, Privileged Access Management, and Enterprise Access Management. You'll provide definitive advice, consolidate expertise from various sources, and troubleshoot the most complex, escalated issues
  • You'll oversee the full lifecycle of key systems, including PKI and SSL/TLS Certificate Management, Secure FTP, Group Policy Objects, and Domain Controllers
  • Maintain infrastructure and access support processes, investigate issues using management tools, and contribute to the planning and implementation of maintenance and installation work
  • Design, develop, and monitor automated processes
  • Provide guidance on methods, tools, and standards. Review and improve their usage
  • Track logs and correct configuration information. Verify changes and perform audits to ensure accuracy. Practice proper Change Management process
  • Respond quickly to outages and routinely test disaster recovery procedures
  • Performs other related duties as required


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