Application & Infrastructure Analyst I - Video and Digital Evidence Systems Job Listing at City of Edmonton in Edmonton, AB (Job ID 49571)

Description

**This posting is for one (1) full-time Temporary position with benefits ending on or before 2027 May 01**

The Information Technology Division of the Edmonton Police Service (EPS) requires one (1) Applications Analyst who is a self-motivated, innovative, and organized individual with exceptional technical, application and interpersonal skills to support the Video and Digital Evidence Systems. Responsibilities will include:

• Support of the mission-critical Video and Digital Evidence Systems. This includes participating in paid 24x7x365 on-call support rotationally.
• Troubleshooting issues with the Video and Digital Evidence Systems and related interfaces.
• Performing proactive and preventative enterprise class video application administration, deployment, support, maintenance, and training. To include the establishment of on premise, cloud based, and business to business integrations. 
• Communicating with other departments, vendors, contractors, and external businesses towards implementation and solutioning challenging video integrations.
• Addressing Action Items assigned by the Team Lead, Business Analysts and Project Managers in the successful execution of assigned operational video objectives.
• Planning, scheduling, estimating assigned work and addressing tasks required to support video applications and other Operational Video System integrations.
• Video Application research, design, deployment, administration, configuration, implementation, support, and maintenance for systems and application servers.
• Preparing written recommendations, developing system documentation and training materials. 
• Analyzing business requirements and ensuring assigned video project scope action items are addressed to the satisfaction of the project. 
• Working collaboratively with all members of the IT Branch to address video application issues in a timely manner.
• Working collaboratively with other EPS units to find solutions for video related business problems through process or by use of software.
• Communicating, monitoring, and reporting, project and operational execution of network and security requirements
• Coordinating operational support and maintenance processes, procedures through collaborations with departments, vendors and/or external businesses.
• Coordinating approved vendors towards the deployment, development, support, and maintenance of video solutions
• Addressing other assigned tasks as required.