Description
The Waste Services Branch at the City of Edmonton is seeking an Assisted Waste Collection Rep. Join our team to support strategic initiatives and upcoming program changes within Waste Services.
As the Assisted Waste Collection Rep you will be responsible for collecting and placing waste into carts and/or bins and the placement of carts at the curb to assist Edmonton residents with diverse physical and mobile abilities. While working in this role, you may be required to work within one or more operational areas of the Waste Collection Services Section. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style.
What will you do?
- Work with residents with diverse and varied mobility to determine storage locations for their carts and/or bins
- Collect bagged materials from residents and place them into the carts and/or bins
- Wheel the resident cart from the designated location to the curbside
- Drive to a variety of sites to complete daily assigned route sheets and work responsibilities
- Perform data entry, record keeping and complete field orders with all the pertinent data
- Investigate and resolve customer complaints and inquiries in person, via phone, or email
- Assist supervisors to deal with and/or resolve complaints and council inquiries
- Perform work in a safe manner compliant with the City and provincial OHS and environmental guidelines
- Conduct safety checks and on-site hazard assessments when servicing or interacting with the assisted waste residents
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