Public Engagement Advisor Job Listing at City of Edmonton in Edmonton, AB (Job ID 53252)

Description

The City of Edmonton is committed to the highest quality of meaningful public engagement with Edmontonians. The Integrated Infrastructure Services (IIS) Public Engagement team is seeking a Public Engagement Advisor to support a diverse portfolio of city-shaping projects. We are looking for a team member who is curious about finding collaborative solutions to complex situations and committed to inclusive, creative and effective engagement with Edmontonians to support decision making.

Drawing upon your breadth of knowledge about best practices in public engagement and relationship building, you will support portfolios and project teams in planning, implementing, reporting and evaluating public engagement processes. You will thrive in this role if you approach challenges with a curious, tenacious, leadership-oriented and service-minded spirit.

What will you do?

• Provide strategic advice and guidance to project/program teams, branches and business areas on best practices, frameworks, policies as well as tools and techniques for public engagement. This includes decision makers at the Manager, Director, Branch Manager and Deputy City Manager levels

• Consult with clients to create detailed public engagement processes and plans based on specific engagement needs and priorities 

• Create strategies and action plans, and identify resource requirements and timelines for public engagement 

• Plan and support the implementation of digital and in-person public engagement activities including the selection of approaches, tools and techniques

• Gather, analyze, synthesize and share public engagement feedback, leveraging online and digital tools and platforms

• Monitor, report and evaluate participation in and participant experience of public engagement activities

• Implement strategies that demonstrate an understanding of stakeholder concerns and mitigate issues 

• Work collaboratively with clients to understand their engagement needs and priorities

• Research and implement best and innovative practices and test new engagement techniques 

• Assist in developing new processes, tools and policies to support online engagement activities

• Identify and understand complex issues and how they may impact public engagement activities 

• Utilize project management to identify strategies, action plans, resource requirements and timelines for public engagement

• Oversee procurement and/or managing and evaluating consultant teams 

• Perform other related duties as required