Cognizant Job - 29589788 | CareerArc
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Company: Cognizant
Location: Malvern, PA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description


Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our excellent industry-based, consultative approach helps clients envision, build and run more creative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, ranked 205 on the Fortune 500 and consistently listed among the most admired companies in the world.


Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment.


Cognizant is recognized as a Military Friendly Employer and is a coalition members of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to use the leadership, dedication, integrity, and dedication to quality instilled in them through participation in military service


Account Manager


Job description


The Account Manager (AM)is responsible for supporting the Sr. Account Manager (SAM) and Account Director (AD) and helping to manage the company's overall relationship with the account. The emphasis is on ensuring that day-to-day client deliverables are handled with professionalism and knowledge, leading to a positive client response and delivery. The AM must also maintain knowledge of interactive marketing best practices. AMs need to be able to learn and adapt quickly, solve problems both collectively and independently and be able to view business problems strategically. Individuals need to be self-motivated and entrepreneurial and able to thrive in a highly collaborative environment.

Essential Functions:
  • Understand the client's business, the business objectives, and the client's needs
  • Provide direction to clients and internal teams in the area of interactive pharmaceutical marketing
  • Define/architect strategic and tactical plans that increase the value of client brands/products
  • Develop new ideas that build the value of pharmaceutical brands
  • Develop (winning) new business development proposals and presentations in response to customer needs and/or requests
  • Data analysis of market information to assist in developing new strategies and optimizing current strategies. Data analysis will include web metrics, market research, and the development of ROI models
  • Own the SOW creation process with input from SAM/AD and Operations/PM team
  • Write the scope section of the SOW
  • Own the pricing process and participate in pricing meetings
  • Participate in transition meetings with PM
  • Attend internal kickoff meetings and lead client discovery phase of project; prepare for external client meetings, assisting PM with agenda, planning, and goals of the meeting
  • Develop the strategic brief and consolidate the strategic and creative briefs into one document for client review; present to client and obtain their sign-off
  • Lead/guide the development team to ensure effectiveness of implementation
  • Work with the PM and IA on program schematics – Flowchart and Wireframe
  • Ensure script is aligned with direction, goals, objectives, and is accurate and appropriate in wording and claims. Give feedback and oversee revisions prior to SAM/AD review
  • Review comps and deliverables as determined by the review plan and provide feedback in a timely manner
  • Participate in comp presentation meetings with client and lead designer
  • Participate in meetings to review deliverables with a focus on compliance with strategic objectives and goals as established in the review plan
  • Identify and communicate opportunities to improve company performance by improving processes and/or adding company offerings
  • Help identify and nurture organic new business opportunities with existing clients and assist Cadient Business Development team with prospect opportunities, as appropriate
  • Consolidation of communications, including schedules and status reports, to client across projects and act as a guide for the client to focus on critical agency deliverables
  • Help client and internal resources prioritize deliverables in times of conflicting demands
  • Responsible for overall account relationship (supporting SAM/AD), cultivating new brand and account relationships, as well as non-brand contacts such as IT, purchasing, etc.
  • Process metrics and prepare client presentations with key implications and new opportunities for the agency to pursue
  • Prepare financial documents, working with PM and Finance to foster a positive financial relationship with the client
  • Foster teamwork and a constructive work environment. Provide team direction representing the client's needs to the agency team and representing the agency team to the client being mindful of restrictions and agency processes
  • Meet or exceed the utilization target of 70% (or as required by specific engagement)
Required Skills
  • Account Management skills required
  • Strong knowledge of web strategy, design, development, and programming technologies
  • Ability to complete multiple tasks and manage multiple clients within deadlines
  • Possess proactive approach to organic business development and in presenting interactive marketing innovations to clients and prospects
  • Travel to active clients (1x - 2x per week)
Required Experience
  • BS/BA in related field
  • 5-7 years experience in pharmaceutical strategy, marketing, interactive, and business modeling
  • Experience with creating new ideas and solutions, and, applying existing ideas in new ways to solve pharmaceutical business problems
  • Experience demonstrating innovation in interactive pharmaceutical marketing
  • Excellent communication skills including written communications, speaking, and presentation development and delivery

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Digital Business has become a proven leader in the industry. Cognizant love big ideas and even bigger ambitions. We stand out because we put human experiences at the core.


We help clients engage customers by envisioning and building innovative products and services. But we don't stop there. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both inspiration and a plan.

Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

Account Manager

Job Description

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our excellent industry-based, consultative approach helps clients envision, build and run more creative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, ranked 205 on the Fortune 500 and consistently listed among the most admired companies in the world.

Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment.

Cognizant is recognized as a Military Friendly Employer and is a coalition members of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to use the leadership, dedication, integrity, and dedication to quality instilled in them through participation in military service

The Account Manager (AM)is responsible for supporting the Sr. Account Manager (SAM) and Account Director (AD) and helping to manage the company's overall relationship with the account. The emphasis is on ensuring that day-to-day client deliverables are handled with professionalism and knowledge, leading to a positive client response and delivery. The AM must also maintain knowledge of interactive marketing best practices. AMs need to be able to learn and adapt quickly, solve problems both collectively and independently and be able to view business problems strategically. Individuals need to be self-motivated and entrepreneurial and able to thrive in a highly collaborative environment.

Essential Functions:
  • Understand the client's business, the business objectives, and the client's needs
  • Provide direction to clients and internal teams in the area of interactive pharmaceutical marketing
  • Define/architect strategic and tactical plans that increase the value of client brands/products
  • Develop new ideas that build the value of pharmaceutical brands
  • Develop (winning) new business development proposals and presentations in response to customer needs and/or requests
  • Data analysis of market information to assist in developing new strategies and optimizing current strategies. Data analysis will include web metrics, market research, and the development of ROI models
  • Own the SOW creation process with input from SAM/AD and Operations/PM team
  • Write the scope section of the SOW
  • Own the pricing process and participate in pricing meetings
  • Participate in transition meetings with PM
  • Attend internal kickoff meetings and lead client discovery phase of project; prepare for external client meetings, assisting PM with agenda, planning, and goals of the meeting
  • Develop the strategic brief and consolidate the strategic and creative briefs into one document for client review; present to client and obtain their sign-off
  • Lead/guide the development team to ensure effectiveness of implementation
  • Work with the PM and IA on program schematics – Flowchart and Wireframe
  • Ensure script is aligned with direction, goals, objectives, and is accurate and appropriate in wording and claims. Give feedback and oversee revisions prior to SAM/AD review
  • Review comps and deliverables as determined by the review plan and provide feedback in a timely manner
  • Participate in comp presentation meetings with client and lead designer
  • Participate in meetings to review deliverables with a focus on compliance with strategic objectives and goals as established in the review plan
  • Identify and communicate opportunities to improve company performance by improving processes and/or adding company offerings
  • Help identify and nurture organic new business opportunities with existing clients and assist Cadient Business Development team with prospect opportunities, as appropriate
  • Consolidation of communications, including schedules and status reports, to client across projects and act as a guide for the client to focus on critical agency deliverables
  • Help client and internal resources prioritize deliverables in times of conflicting demands
  • Responsible for overall account relationship (supporting SAM/AD), cultivating new brand and account relationships, as well as non-brand contacts such as IT, purchasing, etc.
  • Process metrics and prepare client presentations with key implications and new opportunities for the agency to pursue
  • Prepare financial documents, working with PM and Finance to foster a positive financial relationship with the client
  • Foster teamwork and a constructive work environment. Provide team direction representing the client's needs to the agency team and representing the agency team to the client being mindful of restrictions and agency processes
  • Meet or exceed the utilization target of 70% (or as required by specific engagement)
Required Skills
  • Account Management skills required
  • Strong knowledge of web strategy, design, development, and programming technologies
  • Ability to complete multiple tasks and manage multiple clients within deadlines
  • Possess proactive approach to organic business development and in presenting interactive marketing innovations to clients and prospects
  • Travel to active clients (1x - 2x per week)
Required Experience
  • BS/BA in related field
  • 5-7 years experience in pharmaceutical strategy, marketing, interactive, and business modeling
  • Experience with creating new ideas and solutions, and, applying existing ideas in new ways to solve pharmaceutical business problems
  • Experience demonstrating innovation in interactive pharmaceutical marketing
  • Excellent communication skills including written communications, speaking, and presentation development and delivery

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Digital Business has become a proven leader in the industry. Cognizant love big ideas and even bigger ambitions. We stand out because we put human experiences at the core.

We help clients engage customers by envisioning and building innovative products and services. But we don't stop there. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both inspiration and a plan.

Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Aug 06 2019

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.


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