Admissions & Records Assistant III - Registrar Job Listing at College of Southern Nevada in Henderson, NV (Job ID R0149874)

Description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

The Assistant Registrar, Admissions and Records Assistant III operates under limited supervision and is responsible for overseeing and coordinating a wide range of daily tasks related to enrollment services and records management. This role supervises the Admissions and Records Assistant II, ensuring front-line services are delivered accurately, efficiently, and with a high level of customer service for students, faculty, and staff. The successful candidate will demonstrate strong leadership in managing daily workflows and must be proficient in key systems, including PeopleSoft, OnBase, Cisco Finesse, and Greymatter. This position provides essential managerial support for front desk operations at the Henderson Campus, with the flexibility to assist at any of the three CSN campuses as needed. Exceptional punctuality and consistent attendance are critical to the effective management of front desk operations, ensuring reliable support and seamless daily workflows. Through dependable managerial oversight and continuous operational support, this position significantly enhances the overall efficiency of the Office of the Registrar and contributes to consistent, high-quality service across all CSN locations. Additionally, the role fosters a welcoming and inclusive environment that promotes connection, pride, and shared commitment within the CSN community.

Duties will include

• Provide strategic managerial and front desk support by supervising and training staff and student workers; overseeing Registrar phone lines, in-person queues, and multiple email inboxes; securely processing and handling documents and mail in a timely manner; responding to inquiries from students, faculty, and staff; providing guidance on Registrar processes; maintaining accurate student records; managing transcript requests; coordinating coverage and workflow; contributing to all front desk operations; and ensuring strict compliance with FERPA and institutional policies.

• Manage all residency processes, including collecting and organizing documents, uploading materials to OnBase, monitoring inquiries, coordinating and documenting appeals, issuing denial letters, leading residency audits each Spring and Fall, evaluating applications for approval or denial, communicating decisions to students, and processing Veteran Affairs (VA) and Western Undergraduate Exchange (WUE) residency applications.

• Manage the Suspension Appeal process by creating and maintaining weekly committee review spreadsheets, tracking and documenting incoming appeals submitted via email and in person, guiding students through the process, facilitating enrollment for approved appeals, and ensuring timely communication and organized records to support both students and committee decision-making.

• Assist with planning and executing Commencement ceremonies, related logistics, and other Registrar's Office functions or special projects and events as assigned.

Minimum Qualifications

• Graduation from high school or equivalent education and three years of clerical experience, two years of which was in a college admissions and/or records office or relevant student services area which included records maintenance, public/customer relations, evaluation of detailed information and documents, and the explanation of complex policies and procedures; OR one year of experience as an Admissions & Records Assistant II in Nevada State service; OR an equivalent combination of education and experience as described above.

Preferred Qualifications

• Experience working in a community college or student services environment

• Demonstrated ability to work effectively with a diverse and multicultural population and/or workforce

• Proficiency in using student information systems (e.g., PeopleSoft, Banner, or similar platforms)

• Bilingual, with the ability to communicate effectively in more than one language, Spanish preferred

Other Associated Factors

• This position requires sitting or standing at a desk for much of the time.   

• Work is normally performed in a typical office work environment.

• This position requires some walking, bending, and lifting up to 15 lbs. 

• This position will require working additional hours during heavy registration periods and must be available to work at any of our three main campuses on any given day to assist with front-desk coverage.  

Weekly Schedule

Monday - Friday 8am to 5 pm. Flexible to travel between campuses.

Starting Salary

Grade 27, Step 1 - $46,207.44

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

*This position is grant funded and contingent upon ongoing and available funding.

The College of Southern Nevada offers a generous benefit package, including an excellent 19.25% PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 12 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents.  Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs.  Join a dynamic team investing in our future, Students First.​

Exempt

Full-Time Equivalent 

Required Attachment(s)

To be considered for this position, please upload the following documents to your application: 

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented

• Cover letter

• Unofficial College Transcripts (optional) - If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the job posting

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.  

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

Schedules are subject to change based on organizational needs.  

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.