Part Time - DxS Back Office Assistant/Tech Job Listing at College of Southern Nevada in Henderson, NV (Job ID R0139840-CSN-HendersonCampus)

Description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

To provide general support for the DxS Technical Services department (OTS). This paid part time position reports directly to the manager and/or full time technicians as directed. On-site training of all processes and tools will be provided.

The individual must possess an understanding of and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

• Work within ticketing system, adding notes and attachments as needed.
• Assist with customer facing situations ... troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).
• Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.
• Troubleshoot basic hardware, software and network connectivity problems on campus, equipment configuration, asset inventory, and basic record-keeping of job activities.
• Maintain organization and cleanliness of the office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
• Bench stock inventory and reporting.
• Transport, setup, security, and cable wrap of equipment.
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
• Assist other OTS teams as needed.

Required Qualifications

• Must be dependable, punctual, self-motivated, work with minimal supervision.
• Basic knowledge of computers, office applications, and Internet skills (additional training will be provided).
• Proficient in Word, Excel, Outlook, Calendar, Internet searching.
• Able to physically transport and maintain equipment including under desks.
• Able to lift and transport 25-50+ lbs. repeatedly throughout the day.
• Smile and be productive in your work.
• Maintain academic standing in order to maintain employment.

Preferred Qualifications

• Pursuing or interested in pursuing an IT-related vocation.
• Successfully completed IS101 or equivalent course or study.
• MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI, etc.
• Letter of reference from faculty

Rate of Pay

$11.50 Hourly

Exempt

Full-Time Equivalent 

Required Attachment(s)

To be considered for this position, upload the following documents to your application:

• Resume /CV - List a detailed description of the major duties that you performed as part of each job.
• Cover Letter
• You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
• Class Schedule
• Un-official CSN Transcripts
• Any IT Certification (Optional)

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.  

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

Schedules are subject to change based on organizational needs.  

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.