Responsible for maintaining and growing core therapy admits through customer relationships and providing responsive customer service with assigned accounts.
Evaluates current and future clinical and service needs for existing and new accounts.
Demonstrates thorough knowledge of core therapy referrals, qualifying criteria both by payor source and branch.
Collaborates with case managers, payers, referral sources, home health agencies and Coram staff to facilitate patient discharge and coordination of care.
Conducts in-services and continuing education programs for referral sources and/or their support staff.
Introduces new services, therapies, drug protocols and products to referral sources.
Recognizes opportunities for expanding the business relationships with existing accounts and involves the Territory Manager or Regional Vice President, Sales at the appropriate time to present and negotiate Coram's other programs.
Communicates/coordinates discharge planning activities for new patient referrals with branch personnel (admissions, clinical, operations, reimbursement) and referral sources.
Assists with activities to achieve favorable branch net revenue and profit/loss that meet Company objectives.
Participates in all scheduled sales conference calls and branch meetings as directed.
Performs other duties and responsibilities as assigned.
Minimum three years of sales and customer service or home healthcare experience preferred.
Valid and current driver's license and auto insurance.
Excellent customer service skills.
Strong verbal and written communications skills.
Basic computer skills.
Home Healthcare experience
Verifiable High School Diploma or GED is required. Bachelor's degree is preferred.
It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
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