Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Position Summary* At every step of our 60-year journey from beginnings as ‘Consumer Value Stores' to transforming the healthcare experience as CVS Health, a Fortune 5 company, the relationships we forge assisting people on their path to better health often happen in our stores. 85% of Americans live within 10 miles of a CVS store – it's often the first interaction people have with our brand – and within Front Store (Retail), we're often charged with shaping that initial experience through the exciting products and services we offer. The journey continues: as we lead redefining the role of our stores and healthcare in the communities we serve, coupled with deep connections to our customers enabled through leading digital platforms and leveraging enterprise capabilities across the healthcare ecosystem, it's truly an exciting time to be a part of CVS Health. If you'd like to join us on that journey, please read on! The *Lead* *Director, Consumer Healthcare Inventory Management* will lead a team of 7 Senior Inventory Managers and Planners in: inventory planning, buying, expediting, and allocation across a multi-billion-dollar portfolio of consumer healthcare categories. Generally, Ld. Directors have line accountability for a Business Unit (~10 Categories), including budgeting purchases and balance sheet stewardship (inventory cost). The Ld. Director is responsible for executing plans that achieve business goals including: sales, margin, service levels, inventory turns, GMROII, purchase order fill rates, and customer / colleague satisfaction. Finally, this role with partner closely with category management counterparts and external partners to drive growth and improve business outcomes. Major Responsibilities Include: * Build, develop and elevate a high-performing team to include leveraging tools such as competency assessments, continuous coaching/feedback, and well-defined individual development plans * Develop annual budgets for inventory targets (‘open to buy') and purchases, working with category management counterparts * Achieve service-level goals, while ensuring demand plan (sales; margin) is delivered * Oversee buying (supply) and allocation (demand) operational forecasting for thousands of SKUs, to include seasonal and promotional plans, localized needs for unique store formats, and new item/brand launches * Provide rigorous and accurate end-of-period inventory, purchases, and store shipments financial forecasts to key FP&A and Supply Chain partners * Lead team to identify opportunities to improve inventory productivity and optimize working capital across SKUs and vendors through deductive analysis and research, including: channel conversions, targeted SKU rationalization, strategic divestment, inventory transfers, lead time optimization, and novel ownership / payment strategies, among other opportunities * Evolve our leading replenishment toolkit, to include iterating and advising with key data science partners on machine learning forecasting strategies and agility to react to trends while collaborating with inventory support partners on enhancing parameters such as ordering and fulfillment quantities, target inventory levels, safety stock needs, etc. * Drive innovation and new capability design while ensuring consistency and the active sharing of knowledge across the planning community, to include core responsibilities (e.g., vendor collaborative forecasting, clearance optimization, inventory levels accuracy) and ‘how' we work (e.g., team engagement, education and upskilling materials, mentorship) * Advise on evolution of integrated business planning capabilities, to include partnering with distribution center, logistics and front line (store) colleagues to drive enhanced accuracy in upstream/downstream volume projections * Establish effective partnerships with the vendor community to capitalize on supply chain product flow opportunities through forecast visibility and accuracy, prioritization decisions across substitutable items and negotiations as required * Partner cross-functionally to support vendor adherence to supply chain compliance programs, and collaborate with reverse logistics colleagues to limit waste, and drive margin * Utilize a ‘Test and Learn' approach: design initiative pilots and deploy in select number of stores to measure and assess. Determine how and when to scale successful efforts * Deploy an Enterprise Mindset, engaging partners and stakeholders across Enterprise Business Units (e.g., Pharmacy Services, Health Care Benefits) to identify synergies and drive improved business outcomes/growth Successful Candidates will exhibit: * The candidate selected for this position will be a creative, ‘out-of-the-box' thinker who is intellectually curious with a passion for using data to drive business decision making. This person will also need to be a self-motivated, entrepreneurial, high-energy individual who can easily function in a high demand, performance-driven environment * Demonstrable excellence in leading, developing, and managing a team * Intense interest in learning, passion to ‘figure things out', humility to ask questions, and unwavering intellectual curiosity * Outstanding analytical and problem-solving skills; ability to quickly and logically structure problems, synthesize data, and identify insights to guide decisions * Ability to concisely present to senior leaders and build trust through executive presence, credibility, and gravitas. Confidence in developing presentations to influence across all levels of the organization * Strong communication skills and storytelling ability. Can perceive when to optimally deploy: verbal (presentations), visual (e.g., PowerPoint), and written (email) methods * Courage to challenge tribal knowledge where analytically validated opportunities suggest pivots from widely held assumptions to drive improved business outcomes * Ability to conduct quantitative analysis and build analytical models using tools such as Microsoft Excel * Comfortable managing competing priorities, multiple assignments, and delivering results against tight deadlines * Strong relationship building skills needed to establish effective working relationships and gain buy-in across all functions within the Enterprise * Comfort with ambiguity. Ability to seize opportunity, take initiative, work independently with, at times, limited oversight; and adapt to shifting priorities * Humility and receptiveness to feedback. Demonstrate an open and honest communication style, both upwards and with team, that quickly builds trust, rapport, and respect *Required Qualifications* 5+ years of relevant experience part of experience must be in either Retail/CPG, Management Consulting or Strategy/Analytics function – with strong preference towards inventory management and secondarily, supply chain, broadly. *Preferred Qualifications* * Retail/CPG experience and/or experience analyzing large supply chain / transactional data sets preferred * Mastery of Microsoft Excel and PowerPoint * JDA (Blue Yonder) forecasting and replenishment preferred * Merchandising familiarity - understanding of retail merchandising basics (i.e., Category Management), and merchandising processes * Experience using technical tools such as Tableau, SQL Assistant, VBA, Python, SAP, Power BI, ThoughtSpot, Teradata, Oracle and others a plus * Masters Degree in Supply Chain or MBA * Supply Chain Certification in asset- RSSC, CSCMP or APICS a plus; Science, Technology, Engineering, Mathematics and/or other quantitative analytical degree a plus *Education* Bachelors degree or equivalent experience *Pay Range* The typical pay range for this role is: $100,000.00 - $231,500.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 05/06/2024
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