CVS Health Job - 38539433 | CareerArc
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Company: CVS Health
Location: Cumberland, RI
Career Level: Director
Industries: Retail, Wholesale, Apparel


Job Description
The Enterprise Patient Safety Director will be part of a team responsible for optimizing patient safety and promoting quality care across the organization.


- Supports both the individual CVS Health businesses as well as enterprise patient safety initiatives.

- In collaboration with each CVS Health business unit, builds specific business area patient/member safety programs to support the best outcomes. Works to harmonize these patient safety strategies across the organization.

- Develops and uses data analytics to proactively identify risks and plan and develop targeted patient safety strategies, including the use of artificial intelligence and machine learning.

- Fosters an enterprise-wide culture of safety, focusing on the use of systems-based approaches to safety improvement.

- Resource for application of basic principles of Patient Safety Organization (PSO) compliance, in collaboration with Legal.

Required Qualifications
Three to five years of experience in the following:

- Demonstrated capability to deliver work and provide positive leadership in fast-paced, multi-project, harmonious environment – ability to maintain flexibility and tolerate ambiguity while still operating effectively

- Application of exceptional interpersonal and leadership skills, experience being an effective team member and team facilitator, with the ability to navigate a complex and fast-paced work environment

- Skilled communicator and collaborator, must be able to build relationships and effectively persuade and influence across multiples levels of leadership using facts and well-reasoned positions

- The development of analytical frameworks or strategies required for the evaluation of large data sets, and the ability to execute these analyses in a timely manner

- Experience leading /contributing to projects that have advanced technical resources (analysts, application developers, data scientists) and business SMEs

- Proficiency in risk mitigation strategies as failure modes and effects analysis and root cause analysis processes, human factors, and systems level thinking

- Fluency with standard Microsoft Office products with hands on experience/knowledge with a variety of analytic processes and techniques

- Practice as a licensed clinician

Preferred Qualifications
- Skilled communicator and collaborator, must be able to build relationships and effectively persuade and influence across multiples levels of leadership using facts and well-reasoned positions

- High energy, organized, persistent and creative individual with strong communication, interpersonal and systems thinking skills.

- Strong analytical acumen, the ability to interpret complex data sets and produce high-level, logically consistent, patient safety insights and learnings

- Critical thinker, the ability to review complex clinical programs to produce a comprehensive, concise evaluation of potential patient safety risks

- Strong organizational skills, the ability to manage multiple, complex projects, effectively prioritize and meet required deadlines

- Ability to facilitate comprehensive investigations and interviews to determine root causes of patient safety issues.

- Bachelor's required

- Master's degree preferred

- Active clinical licensure in good standing

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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