Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Position Summary* As CVS continues to grow, we are looking for experienced, problem-solving engineers to ensure our systems remain stable and performant as we scale. Successful candidates will play a crucial role in ensuring the observability, reliability, scalability, and performance of our systems as we continue to expand. As a Senior Observability Engineer, you will be at the forefront of maintaining and enhancing the stability, scalability, and performance of our rapidly evolving infrastructure. You will work closely with cross-functional teams, including architects, software engineers, infrastructure engineers, and product managers, to build observability solutions that help us maintain and optimize our systems as they scale to handle our growing user base and workload. This role requires a blend of technical expertise, strategic thinking, and effective communication to ensure that systems are not only operational but also optimized and aligned with business goals. *This position is remote based anywhere on the East coast. *Required Qualifications* * 8+ years of experience in IT operations, system administration, or engineering * 3 + years experience leading people and/or leading large-scale projects * 2+ years experience working with automation concepts and tools like Ansible, Jenkins, Terraform, Python to develop configuration, deployment, and orchestration workflows *Preferred Qualifications* * AppDynamics Certified Performance Analyst * AppDynamics Certified Administrator * AppDynamics Certified Implementer * AppDynamics Certified Developer * Proven expertise in observability, monitoring, and performance management of large-scale, distributed systems * Strong knowledge of modern observability tools (e.g., App Dynamics, Cisco Cloud Observability, Prometheus, Grafana, App Dynamics, ELK stack, DynaTrace, New Relic) and related practices * Experience with both legacy systems and modern cloud-native technologies (e.g., Kubernetes, microservices, serverless) * Exceptional communication and interpersonal skills, capable of engaging effectively with both technical teams and business stakeholders, presenting findings and plans, and documenting systems and processes * Ability to own problems end-to-end, and willingness to obtain any required knowledge to get the job done * Ability to lead matrix teams to achieve complex goals with a strong sense of accountability and integrity * Ability to break down complex issues and develop innovative, comprehensive solutions * Excellent project and program management skills, with a track record of leading complex initiatives to successful completion * Strong analytical and problem-solving abilities, with a focus on delivering actionable insights and improvements *Education* * Bachelor's degree or, equivalent experience (HS diploma + 4 years relevant experience) *Business Overview* Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. *Pay Range* The typical pay range for this role is: $118,450.00 - $247,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 05/13/2024
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