Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborate and agile environment. * * *Position Summary* CVS Health is seeking a Program Manager to join our team. As a Program Manager you will be supporting internal business units and clients to define scope and lead the overall development of a deliver plan by using standard project management planning fundamentals. Additionally, you will be responsible for the development of and adherence to program budgets typically between $1M - $50M, and will lead the coordination of day-to-day client and stakeholder communications. PRIMARY DUTIES AND RESPONSIBILITIES: • Communicate Program requirements from the Sponsor to the applicable internal and external stakeholders, field-based execution teams and third-party vendors. Actively manage the full lifecycle of Programs from concept to execution. • Managing direct reports (CVS or contract workers) • Maintain frequent and direct contact with the Sponsor; become a trusted advisor managing expectations, ensuring satisfaction, measuring and reporting on Program execution performance, and proactively promoting Client satisfaction and revenue growth • Utilize the CVS Health and CPP Program Management tools to efficiently maintain Project lists and pipelines, communicate to the teams, establish and measure milestones and deadlines, as appropriate per CVS Health standards and practices • Define scope, develop project plans, create budgets, and lead the coordination and day-to-day sponsor/stakeholder communication Additional responsibilities of the Program Manager include: · Develop program management plans while adhering to the overall budget · Work directly with stakeholders to ensure all needs of the project are met · Prepare project plans, budgets, and schedules · Work across multiple business units including Category Management, Store Layout, Financial and Scheduling, Architecture & Engineering, Procurement, Legal, Merchandising, & Construction on their project management needs · Manage relationships with multiple internal business units and third-party vendors · Possible request to coach and develop a team of direct reports through constructive real time feedback, and mid-year and year-end evaluations Some travel may be required, however, this position is a primarily field/home office based role. *Required Qualifications* · 5+ years of experience with Program Management processes and tools · 3+ years of experience with design and construction best practices and processes or working within corporate retail · 3+ years of Microsoft Office Suite (Excel and PowerPoint specifically) experience *Preferred Qualifications* * * · Ability to excel and lead others in a fast paced, high pressure environment · Ability to adapt to change and shift priorities in order to meet objectives · Ability to inform and influence stakeholders of various levels · Excellent written and verbal communications skill · Advanced experience with Web Based applications such as: * TRIRIGA * MS Project * SAP * Ariba * PeopleSoft * Smartsheet *Education* Bachelor's Degree in Design, Architecture, Engineering (Civil, Mechanical, or Electrical), or Construction Management, Business Management or equivalent experience required (HS Diploma and 4 years of relevant experience) *Pay Range* The typical pay range for this role is: $63,300.00 - $139,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 06/14/2024
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