Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Position Summary* CVS Health, one of the top companies in the United States, and Aetna, a business unit of CVS Health, is seeking a Senior Manager of Corporate Communications to oversee and execute a comprehensive executive visibility strategy in support of the Aetna business strategy, as well as lead executive communications for the President. This position will guide the development, execution and continuous measurement of our executive thought leadership strategy across lines of business and enabling functions in support of our overall reputation management efforts - including competitive positioning and differentiation of Aetna in the marketplace - to a range of audiences. This position will work in collaboration with the Office of the President and a small team of communications resources to flawlessly execute external and internal communications priorities and tactics for the President against a robust executive communications plan – including monthly executive messages, periodic podcasts, quarterly town halls, social media strategy and moreThey will work closely with Human Resources leadership to determine key cultural initiatives and messages for amplification to our approximate 50,000 Aetna colleagues. Reporting to the Executive Director, Corporate Communications for Aetna, the ideal candidate will help successfully identify internal and external thought leadership opportunities to allow us to position Aetna for growth and tell our value story as CVS Health. Your ability to partner with and support senior executives and colleagues across the CVS Health enterprise, including Strategy, Marketing, Government Affairs, Community Affairs, the CVS Health enterprise communications team and Aetna business unit to ensure alignment of strategies is critical to success in this position. You will utilize your experience with critical thinking across multiple disciplines to support execution of plans with in-house talent as well as our agency of record. You will be a key member of the Enterprise Communications team and will be expected to work collaboratively with colleagues focused on multiple lines of business, as well as corporate centers of excellence. This position will be based in Wellesley, MA (hybrid, onsite 3 days per week). *Primary Responsibilities:* * Serve as a trusted, strategic communications advisor to the Executive Director and Vice President of Aetna Communications; the broader Aetna Communications team, key Aetna and enterprise communications leaders. * Lead the development, project management and implementation of a strategic executive thought leadership communications strategy to proactively protect and build our brand reputation in support of strategic business priorities. * Coordinate the execution of the executive thought leadership communications strategy across Aetna communications leads for their respective business leaders and in alignment with the enterprise communications strategy. * Have a proven track record of producing and editing clear, concise, compelling and clean copy and executive messaging covering complex subjects on tight deadlines. * Align with our vendors and in-house talent in support of our overall communications strategy, including timely delivery of collateral assets. * Stay abreast of an ever-changing environment to develop recommendations to adapt and influence outcome. * Proactively pull in, share and adopt insights from broader company communications department (Enterprise Communications) and directly from the Aetna Communications team members. * Develop and refine key performance metrics to demonstrate effectiveness and contribution to the overall strategy. *Required Qualifications:* * Excellent written and verbal communications skills, including ability to succinctly but persuasively share information across both internal and external audiences. * Ability to meet deadlines and maintain confidentiality. Strong performance accountability orientation, both in terms of following through on commitments and deadlines. * Strategic and analytical thinker, with superior problem-solving skills and the ability to support tactical execution without losing site of the overall strategy. * Excellent time management, planning and organizational skills. Ability to multi-task in a fast-paced environment and manage multiple priorities. * Demonstrated ability to advance communications goals via social and digital channels. * Experienced in developing key performance metrics that resonate with multiple internal audiences. * Strong collaboration skills with demonstrated ability to work effectively with internal and external parties. * Experience sourcing stories and developing a story pipeline across an industry or at a large organization. * Excellent executive presence and verbal communication skills. * High degree of professionalism and executive presence required to interface with executives on a regular basis and partner with business owners. * Understanding of best practices across all channels including social media, website content, internal communications. * An interest and ability to effectively deliver in a high-pressure, fast-paced environment. * Willingness to travel, as needed, in support of business needs. * 8-12 years of experience in increasingly responsible communications leadership roles, including experience with internal and external communications. * Experience in healthcare, insurance and/or consulting is required. *Preferred Qualifications:* * Executive communications strategy experience in the health insurance or related healthcare industries is preferred. *Education:* * Bachelor's degree *Pay Range* The typical pay range for this role is: $86,700.00 - $190,700.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 03/30/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [ColleagueRelations@CVSHealth.com](mailto:ColleagueRelations@CVSHealth.com) If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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