Description
**Job Title: Concierge/Admin Assistant**
**Location:** 251 Boardman Road, Poughkeepsie NY 12603
**Company:** The Landing of Poughkeepsie
**About Us:**
The Landing of Poughkeepsie is a premier senior residence committed to providing exceptional service and support to our clients and guests. We pride ourselves on fostering a professional yet warm atmosphere, and we're looking for a dedicated Concierge/Admin Assistant to join our team.
**Job Summary:**
As a Concierge/Admin Assistant, you will be the first point of contact for our clients and guests, providing outstanding service and administrative support. Your primary responsibilities will include managing inquiries, coordinating appointments, and assisting with various administrative tasks to ensure smooth operations within the office.
**Key Responsibilities:**
1. **Guest Services:**
- Greet and assist guests and clients with check-in/check-out processes.
- Provide information about the company's services, local attractions, and amenities.
- Respond promptly to inquiries via phone, email, and in person.
2. **Administrative Support:**
- Perform general administrative duties including filing, data entry, and document management.
- Schedule and coordinate appointments, meetings, and events.
- Maintain organized records of client interactions and transactions.
3. **Communication:**
- Serve as a liaison between clients, internal teams, and external contacts.
- Prepare and distribute internal and external communications as needed.
4. **Facility Management:**
- Oversee the front desk area, ensuring it is well-presented and welcoming.
- Monitor office supplies, coordinating with suppliers for inventory management.
5. **Problem-Solving:**
- Address and resolve guest issues or concerns in a timely and professional manner.
- Collaborate with management to enhance guest experiences and improve services.
6. **Team Collaboration:**
- Work closely with other team members to ensure smooth operations and outstanding customer service.
- Assist in training new staff on administrative procedures and guest service standards.
**Qualifications:**
- High school diploma or equivalent; additional education or certification in hospitality or business administration is a plus.
- Proven experience in a concierge, front desk, or administrative role; experience within [specific industry, if applicable] is preferred.
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office equipment (printers, copiers, etc.).
- Ability to work in a fast-paced environment and handle sensitive information confidentially.
- A friendly, professional demeanor and a passion for providing excellent customer service.
**Why Join Us?**
At [Company Name], we value our employees and offer a supportive work environment. You will have the opportunity to develop your skills, build meaningful relationships, and contribute to a dynamic team dedicated to excellence.
**Application Process:**
If you are an enthusiastic, customer-focused individual ready to take on the responsibilities of a Concierge/Admin Assistant, we would love to hear from you! Please submit your resume and cover letter to [Insert Application Email/Link].
**[Company Name] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
JOB CODE: 1005421Apply on company website
Find Connections via Linkedin
