Enterprise Holdings Job - 30790967 | CareerArc
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Company: Enterprise Holdings
Location: San Diego, CA
Career Level: Associate
Industries: Hospitality, Travel, Leisure

Description

Enterprise has an exciting opportunity for a Senior Customer Assistance Representative at our SAN DIEGO Airport!

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide service to our customers and perform all aspects of the rental process at the SAN DIEGO Airport.

**This position is based at the SAN DIEGO Airport at 92101**

**This is a full time position, apart from religious observance, must be able to work the following shift/schedule: various shifts including weekends, holidays,days and nights.**

**Starting pay for this position is $14.50/hour**


Responsibilities:
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Responsible for working all aspects of the rental process (e.g. rental counter, exit booth, walking tickets, etc.)
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


Qualifications:

  • Must be at least 18 years old
  • Must have a high school diploma or GED equivalent
  • Must have an Associates (AA) Degree or 2 years college equivalent
  • Must have at least 1 year prior customer service or sales experience(retail, customer facing preferred)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • This position requires a Valid Driver's License.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.


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