Description
Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.
The Transportation Assistant's responsibilities include, but are not limited to:
- Providing timely and accurate information to incoming customer order status and requests.
- Processing customer orders/changes according to established department policies and procedures.
- Providing timely feedback to the company regarding customer concerns.
- Exceeding customer's service expectations.
- Performing other related duties as assigned.
- Talking with customers by phone concerning orders.
- Receiving and entering phone and fax orders.
- Calling customers when necessary to advise, and/or provide information necessary to process orders.
Requirements
The successful candidate will meet the following qualifications:
- High school diploma or G.E.D. equivalent is required.
- 1 year customer service experience from a call center background is required.
- Excellent communication skills and the ability to work well with others.
- Computer skills including Microsoft Word, Excel and Access.
- Exceptional customer service skills.
- Ability to use general office equipment such as: copier, fax, scanner, phone.
- Data entry - speed and accuracy.
- Ability to organize and manage multiple projects.
- Switchboard telephone experience.
Apply on company website
Find Connections via Linkedin
