Finance Operations Coordinator Job Listing at Epicor in Monterrey (Job ID 24219)

Description

Description & Requirements

The Finance Ops Coordinator is responsible for supporting the business process execution in the Finance Operations group. Also, will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.

What you will be doing:

• Entering invoices, entering sales or support contracts, or setting up projects in the IT system of record. 
• Learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer. 
• Make discrete updates to accounts, projects, contracts, terms based on specific instructions 
• Process contract, project, and account changes and cancellations. 
• Process contract migrations between customers or due to legal changes. 
• Research account inquiries, such as billing, credits or contract/project adjustments.
• Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed. 
• Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis. 
• Audit billing data prior to billing. 
• Upgrade Mappings and Contract Setup. 
• Ensure entitlements are setup correctly for support.

You bring (most) of this!:

• Demonstrated ability to work both independently and within a team 
• Good written and verbal communication skills 
• Proficient in MS Office and computer systems 
• Demonstrates excellent customer service 
• 1+ years applicable experience and demonstrated success/knowledge
• High School Diploma or Associate degree or a related field of study preferred

The Finance Team 

You'll find a strong sense of community, collaboration, and cross-functional partnering within the Epicor Finance and Accounting organization. With Epicor being an eager company, you will play a key role in supporting mergers and acquisitions and strategic financial activity globally. We are rapidly expanding and looking for exceptional talent to join our team in all of our Epicor offices.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business. 

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. 

We are an equal-opportunity employer.