Description
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About Us:
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!
Position Summary:
The Senior Operations Supervisor leads a team within a distribution or warehouse environment, ensuring efficient operations, adherence to company standards, and exceptional customer service. This role oversees daily workflow, assigns tasks, monitors performance, and fosters a culture of continuous improvement. Serving as a critical link between frontline staff and upper management, the Senior Supervisor ensures goals are met through effective coaching, problem-solving, and operational oversight.
Work Schedule: 2nd shift weekdays or Weekend Days (to be determined)
Location: On-Site
Travel Specifics:
Competitive Compensation/Benefits: Attractive annual salary of $70,000-$75,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.
Key Responsibilities:
- Supervise and coordinate daily operations related to shipping, receiving, material handling, and inventory control.
- Ensure team compliance with operational procedures, safety regulations, and company policies.
- Maintain accurate training records and ensure team certifications are current (e.g., OSHA).
- Collaborate with upper management to implement productivity standards, process improvements, and training initiatives.
- Track KPIs and deliver on performance goals, ensuring alignment with customer requirements and internal metrics.
- Manage scheduling, timekeeping, and attendance reporting for hourly associates.
- Resolve operational issues and employee concerns through effective coaching and performance management.
- Lead and support audits by maintaining accurate documentation and enforcing compliance.
- Promote a safe and healthy work environment by adhering to legal regulations and internal safety standards.
- Respond to workplace incidents, conduct investigations, and complete required reporting.
- Champion ID Logistics' safety and quality programs, including GMP and 5S initiatives.
Qualifications
Minimum Requirements:
- High School Diploma or GED or work experience plus education in lieu of a advanced degree.
- 5+ years supervisory experience in a warehouse, 3PL, or distribution environment.
- Strong working knowledge of Microsoft Office and WMS systems.
- Familiarity with 5S, safety procedures, and continuous improvement methodologies.
- Experience managing timekeeping records; familiarity with ADP or similar platforms.
- Strong verbal and written communication skills.
- Demonstrated ability to lead teams of 20+ people in a fast-paced, high-volume operation.
- Ability to lift up to 50 lbs. and work in a fast-paced warehouse/distribution environment
Preferred Qualifications:
- Bachelor's degree in Logistics, Supply Chain, Business, or a related field.
- Previous leadership experience supporting customer audits and compliance initiatives.
- Experience launching new business sites and initiatives.
- Formal training or certification in lean principles, OSHA safety, or leadership development.
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