Description
At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we've established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
Overview:
We're looking for a Customer Engineer (CE) who lives and breathes modern app development, cloud-native architecture, and DevOps excellence. This role centers on helping enterprise customers build, deploy, and scale applications using Azure App Services, API Management, microservices, and container platforms like AKS and Azure Container Apps (ACA).
You'll also guide development teams in integrating AI-driven productivity tools like GitHub Copilot while shaping secure and efficient CI/CD workflows in GitHub and Azure DevOps environments.
This is a highly strategic and technical role, where you'll collaborate with customer leadership, architects, and developers to unlock business agility and innovation through modern cloud-native practices.
What You'll Do:
- Guide customers through the design and deployment of modern application architectures on Azure using App Services, APIM, and microservices.
- Help teams adopt DevOps best practices with GitHub and Azure DevOps, optimizing pipelines for scalability, security, and automation.
- Enable containerization strategies using Docker, Azure Kubernetes Service (AKS), and Azure Container Apps (ACA) for elastic, resilient services.
- Guide clients to help them integrate GitHub Copilot to accelerate development cycles, improve code quality, and drive AI-assisted developer workflows.
- Provide insights to assist with API strategy and management, leveraging Azure API Management (APIM) for secure and scalable exposure of services.
- Provide architectural guidance and hands-on support during cloud-native transformations and app re-platforming efforts.
- Own process governance across engagements, ensuring alignment with Microsoft best practices and enterprise scalability needs.
- Collaborate cross-functionally to remove technical blockers and deliver on high-impact modernization initiatives.
Key Skills & Technologies:
- Azure Application Services: App Services, APIM, Logic Apps, Azure Functions (preferred).
- Architecture & Dev Practices: Microservices, 12-Factor App principles, Domain-Driven Design (DDD), RESTful API design.
- Containers & Orchestration: Docker, AKS (Azure Kubernetes Service), ACA (Azure Container Apps), Helm.
- DevOps & CI/CD: GitHub Actions, Azure DevOps, YAML pipelines, Infrastructure as Code (IaC) with Bicep/Terraform.
- AI-Enhanced Dev: GitHub Copilot integration, secure AI-assisted development, and coding at scale.
- Security & Governance: Azure RBAC, workload identity, managed identities, secrets management.
Ideal Candidate Will Have:
- 5+ years in software engineering or cloud architecture roles, with a focus on Azure-based solutions
- Proven experience modernizing monolithic apps into microservices and/or container-based architectures
- Hands-on knowledge of GitHub, Azure DevOps, and CI/CD pipeline engineering
- Strong customer engagement skills, including the ability to present to both technical and business stakeholders
- Experience delivering cloud-native solutions across the entire app lifecycle—from architecture and DevOps to scaling and support
About JDA TSG:
At JDA TSG, our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we will thrive as an organization. We are excited to be here, doing meaningful work.
We are committed to a diverse and inclusive workplace. We know diversity makes our team stronger, producing extraordinary results for our company and our clients. At JDA TSG, everyone is valued and empowered to succeed.
Benefits and Perks:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.
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