Clinical / Service Delivery Technology Engineer III, Medical Imaging Job Listing at Kaiser Permanente in Hyattsville, MD (Job ID 3496292-2024-05-16)

Description

Job Summary:
In addition to the responsibilities listed below, this position is responsible for assisting with standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems; preparing diagnostic imaging studies to be transferred to digital imaging environment with minimal day-to-day oversight; and performing installations of standard and non-standard diagnostic imaging systems, electronic image transfer systems, and associated equipment.

Essential Responsibilities:

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.


• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.


• Ensures that documentation is adequately maintained by: documenting ones action (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system with reviews both during and at completion; documenting standards, procedures and protocols for all major processes and upholding all standards with minimal day-to-day oversight; and maintaining adequate parts of inventory for medical devices and software with minimal day-to-day oversight.
• Conducts ongoing preventative maintenance of medical equipment by: performing inspections and functionality tests of standard and non-standard medical equipment (e.g., integrated, interoperable) medical devices and software with minimal direction; assisting with scheduled preventative maintenance of routine and non-routine medical equipment and software (e.g., replacing parts) in collaboration with team members; responding to a variety of requests for maintenance that may require judgment and discretion; and maintaining comprehensive foundational awareness of the status of ongoing preventative maintenance activities, problems, and concerns.

• Associates degree or vocational certificate in Electronic Service, or related field AND Minimum three (3) years experience in medical technology field service with medical devices and systems or a directly related field OR Minimum four (4) years of experience in technology field service, or a directly related field.